Natural Channel Growth Manager

Lavazza North America Inc; New York (NY); Hybrid; USD 120,000 - 125,000; Full time

Benefits offered by this job

Hybrid Work Schedule

401K Package

Employee Discounts

Tuition Reimbursement

Employee Assistance Program

Free coffee

Barista certification

Casual dress code

Job summary

Lavazza North America Inc in New York City is hiring a Customer Development Manager – Natural & Independent to drive growth across the natural retail channel. You will partner with customers, distributors, brokers, and internal teams to expand distribution, increase consumption, and strengthen the Lavazza brand.

The ideal candidate has 3–5 years in consumer goods, experience with natural or wellness brands, strong analytics, and the ability to translate insights into action.

Qualifications

• Bachelor's degree preferred.
• 3–5 years of experience in Customer Development, Sales, Category Management, Business Development, Trade Marketing, or Account Management.
• Experience within natural products, indie or emerging brands, or health & wellness consumer packaged goods preferred.
• Experience supporting natural national and regional retailers, independent accounts, or distributor partners.
• Experience working with emerging, entrepreneurial, challenger, or founder-led brands strongly encouraged.
• Strong analytical and presentation skills with the ability to translate data into actionable recommendations.
• Experience using syndicated data or retailer reporting tools is preferred but not required.
• Demonstrated ability to build relationships and influence customers and cross-functional stakeholders.

Responsibilities

• Develop and grow business with Natural, Specialty, Independent, and National/Regional retail customers.
• Support distributor partnerships including UNFI, KeHE, and regional distribution networks.
• Identify opportunities to expand distribution, assortment, and merchandising presence within assigned accounts.
• Monitor marketplace trends across Natural, Organic, Better-for-You, and Specialty Food & Beverage categories.
• Partner with brokers and sales teams to execute customer plans and secure new business opportunities.
• Analyze customer performance data and develop actionable recommendations to improve sales and profitability.
• Support customer presentations, line reviews, category reviews, and new item placement initiatives.
• Participate in industry trade events, customer meetings, and channel-specific networking opportunities.
• Collaborate cross-functionally to execute promotional programs, product launches, and customer-specific activations.
• Gather competitive intelligence and channel insights to support business planning and growth strategies

Skills

Analytical skills

Presentation skills

Relationship building

Communication

Education

Bachelor's degree

Job description

Lavazza North America Inc in New York City is hiring a Customer Development Manager – Natural & Independent to drive growth across the natural retail channel. You will partner with customers, distributors, brokers, and internal teams to expand distribution, increase consumption, and strengthen the Lavazza brand.

The ideal candidate has 3–5 years in consumer goods, experience with natural or wellness brands, strong analytics, and the ability to translate insights into action.