National Security Manager

Allied Universal; Michigan; On-site; USD 80,000 - 95,000; Full time

Job summary

An established industry player is seeking an Enterprise Account Portfolio Manager to enhance client relationships and drive operational excellence. This role involves managing client satisfaction and financial performance while collaborating across multiple branches. The ideal candidate will possess strong leadership skills, financial acumen, and a commitment to safety and trust. Join a dynamic team that values innovation and teamwork, and enjoy comprehensive benefits including medical, dental, and a retirement plan. If you're ready to make a significant impact, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Sick Days

Personal Days

Vacation Time

Qualifications

• 3+ years of management experience in a high-volume workforce environment.
• 2+ years of account management experience driving customer solutions.

Responsibilities

• Develop and nurture relationships with enterprise clients.
• Analyze and report operational metrics using Business Intelligence tools.

Skills

Account Management

Financial Acumen

Leadership Skills

Problem-Solving

Relationship Management

Operational Metrics Analysis

Dynamic Networking

Education

Bachelor’s degree in Criminal Justice or Business

Associate’s degree in Criminal Justice or Business

High school diploma or equivalent

Tools

Microsoft Office

Business Intelligence tools

Job description

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Exciting opportunity awaits to support one of the country’s most successful automotive company. The Enterprise Account Portfolio Manager will serve as an internal security operations expert focusing on the client relationship across multiple states. The EAPM will work with the clients’ Corporate Security Executives, showcasing and adhering to Allied Universal’s capabilities and strengths while serving as the liaison with local branch offices and support functions.

Pay Rate:$80,000-$95,000 per year

RESPONSIBILITIES:

• Relationship Management and Client Intimacy:
• Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
• Ability to travel domestic and international, ranging from 35% to 75% of the time based on client and company needs
• Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
• Time and Operational Oversight:
• Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity
• Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
• Financial Performance and Growth:
• Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets
• Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process

QUALIFICATIONS (MUST HAVE):

• Must possess one or more of the following:
• Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry
• Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
• High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
• Minimum of two (2) years of account management experience driving customer solutions
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
• Ability to travel 35% to 75% of the time based on client and company’s needs

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Military veteran, law enforcement, or contract or proprietary security services experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1371391