National Sales Support & Operations Specialist

KEYENCE CORPORATION; Grand Rapids (MI); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Bonus target: $13,391 annually (paid $

Medical benefits

Dental benefits

Vision benefits

401K match

PTO ~4 weeks in year 1

Career growth opportunities

Job summary

KEYENCE CORPORATION in Grand Rapids, MI is seeking a National Business Support Specialist to ensure smooth operation of our sales offices nationwide. This service-oriented role supports sales and administrative functions, coordinating events, managing internal systems, and serving as a liaison between teams and clients.

You will travel monthly to other KEYENCE offices and support national initiatives, while contributing to office meetings, delivering training, and handling customer inquiries

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• High attention to detail and accuracy.
• Ability to lift up to 30 lbs and manage office deliveries.
• Previous experience in customer service or sales support preferred.
• Willingness to travel monthly (1–2 overnight stays).

Responsibilities

• Drive sales culture and support office development to create new business opportunities.
• Maintain a positive and productive office environment.
• Participate in and present during office meetings.
• Manage inbound customer calls and emails related to technical support.
• Coordinate and facilitate training events at customer sites.
• Organize office events, including the annual holiday party.
• Travel monthly to other Keyence offices (1–2 overnight stays).
• Research and share relevant local company news to support sales efforts.
• Maintain and update internal systems with customer and company data.
• Process internal customer requests efficiently and accurately.

Skills

Organizational skills

Communication skills

Interpersonal abilities

Willingness to travel

Tools

Excel

Word

Outlook

Job description

KEYENCE CORPORATION in Grand Rapids, MI is seeking a National Business Support Specialist to ensure smooth operation of our sales offices nationwide. This service-oriented role supports sales and administrative functions, coordinating events, managing internal systems, and serving as a liaison between teams and clients.

You will travel monthly to other KEYENCE offices and support national initiatives, while contributing to office meetings, delivering training, and handling customer inquiries