National Business Support Specialist - Indianapolis, IN

KEYENCE Corporation; Indianapolis (IN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Bonus target

Medical, dental, vision

401K match

PTO

Job summary

KEYENCE Corporation in Indianapolis is seeking a National Business Support Specialist to coordinate sales and administrative functions across our offices nationwide. You will travel to other Keyence sites monthly, support training events at customer sites, manage inbound inquiries, and maintain internal systems to drive customer success and sales opportunities.

The role emphasizes strong organization, clear communication, and a proactive approach to supporting sales teams nationwide, with a

Qualifications

• Excellent communication and interpersonal abilities.
• Strong organizational and time management skills.
• Willingness to travel monthly (1–2 overnight stays).

Responsibilities

• Drive sales culture and support office development to create new business opportunities.
• Maintain a positive and productive office environment.
• Participate in and present during office meetings.
• Manage inbound customer calls and emails related to technical support.
• Coordinate and facilitate internal and external training events at customer sites.
• Organize office events, including the annual holiday party.
• Travel monthly to other Keyence offices (1–2 overnight stays) to support national initiatives.
• Research and share relevant local company news to support sales efforts.
• Maintain and update internal systems with customer and company data.
• Process internal customer requests efficiently and accurately.

Skills

Organizational skills

Communication skills

Office software

Attention to detail

Travel readiness

Tools

Microsoft Office

Job description

National Business Support Specialist - Indianapolis, IN

Join KEYENCE as a National Business Support Specialist

As aNational Business Support Specialist, you will play a vital role in ensuring the smooth operation of our sales offices nationwide. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. You’ll coordinate events, manage internal systems, and serve as a key liaison between our teams and clients.

What You'll Do

• Drive sales culture and support office development to create new business opportunities.
• Maintain a positive and productive office environment.
• Participate in and present during office meetings.
• Manage inbound customer calls and emails related to technical support.
• Coordinate and facilitate internal and external training events at customer sites.
• Organize office events, including the annual holiday party.
• Travel monthly to other Keyence offices (1–2 overnight stays) to support national initiatives.
• Research and share relevant local company news to support sales efforts.
• Maintain and update internal systems with customer and company data.
• Process internal customer requests efficiently and accurately.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• High attention to detail and accuracy.
• Ability to lift up to 30 lbs and manage office deliveries.
• Previous experience in customer service or sales support preferred.
• Willingness to travel monthly (1–2 overnight stays).

What We Offer

• Bonus Target:$13,391 annually (performance-based), paid quarterly
• Benefits:Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth: Promote-from-within culture with base and bonus increases

Why KEYENCE?

• Recognized by Forbes as one ofWorld’s Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.

Up to 25% Travel

Nearest Major Market: Indianapolis
Job Segment: Quality Assurance, Sales Support, Technical Support, Business Development, Technology, Sales