National Port Operations Director — Lead & Optimize NA

Ocean-Network-Express-; Richmond (VA); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Hybrid schedule

Medical, dental, vision insurance

401K plan

Job summary

Ocean Network Express (ONE) seeks a Director, National Port Operations to lead and coordinate port activities across North American ports, including strategic planning, supplier management, performance monitoring, and service quality improvements. The job oversees regional Port Operations Managers and a centralized support team.

The role requires 8+ years in port operations management and 12+ years in maritime/intermodal management, with a Bachelor's degree preferred, and it offers a hybrid work

Qualifications

• 8+ years of management experience in port operations or related field.
• 12+ years of industry-related experience in maritime, intermodal, or supply chain management.
• Bachelor's Degree preferred.

Responsibilities

• Develop and implement a national port operations strategy across North American ports.
• Oversee day-to-day vessel operations, cargo handling, and intermodal connections.
• Foster collaboration with internal stakeholders (sales, customer service, logistics) and external partners (port authorities, government agencies).
• Oversee budget planning and cost control for national port operations.
• Manage supplier relationships with terminal operators, stevedores, trucking firms, chassis providers, tug operators, and railroads.
• Establish KPIs to monitor efficiency, costs, and service quality; drive improvements.
• Lead crisis response for disruptions such as labor issues or port congestion.
• Lead and mentor regional port operations managers and staff.
• Ensure regulatory compliance for port operations, safety, and environment.
• Travel to meet stakeholders across North America.

Skills

Strategic thinking

Leadership

Operational expertise

Analytical skills

Adaptability

Communication

Education

Bachelor's degree

Job description

Ocean Network Express (ONE) seeks a Director, National Port Operations to lead and coordinate port activities across North American ports, including strategic planning, supplier management, performance monitoring, and service quality improvements. The job oversees regional Port Operations Managers and a centralized support team.

The role requires 8+ years in port operations management and 12+ years in maritime/intermodal management, with a Bachelor's degree preferred, and it offers a hybrid work