National Outbound Operations Director

eGourmet Solutions Inc.; Kansas City (KS); In loco; USD 85.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Vision Insurance

Dental Insurance

HSA/FSA

Basic Term Life and AD&D Insurance

Short- and Long-term Disability

Voluntary Life Insurance

Identity Protection

Pet Insurance

Employee Assistance Program

Descrizione del lavoro

eGourmet Solutions Inc. is seeking a National Outbound Manager to oversee and scale outbound shipping across all locations, ensuring perishables are delivered cost‑effectively and on time while maintaining cold chain integrity.

You will lead cross‑functional teams, set KPIs, and drive data‑driven improvements to optimize routing, packaging, and carrier contracts. This role requires strategic oversight and strong collaboration across operations, QA, customer service, and finance.

Competenze

• Bachelor's degree preferred in related field.
• 3–5 years in warehouse, distribution, logistics, or outbound operations management.
• Experience managing high-volume shipping across multiple locations.
• Strong leadership and team development skills.
• Knowledge of inventory control, shipping processes, carrier coordination, and WMS.
• Ability to analyze operational data and drive efficiency.
• Excellent organizational and communication skills.
• Willingness to travel as needed.

Mansioni

• Develop and execute a national outbound strategy balancing service level, cost and perishability.
• Forecast outbound volume and align resources.
• Set KPIs and SLAs for outbound operations.
• Select, negotiate, and manage carrier relationships ensuring pricing and cold chain capability.
• Monitor carrier performance and optimize transportation routing.
• Standardize outbound operations across sites.
• Implement continuous improvement projects for packaging, load consolidation, and route planning.
• Use dashboards to spot bottlenecks and deviations from targets.
• Ensure outbound shipments comply with food safety and cold chain protocols.
• Collaborate with Customer Service and Sales to meet delivery expectations.
• Drive cost control and budget management for outbound shipping.
• Lead a multi-site team and drive adoption of technology (WMS, TMS, sensors).

Conoscenze

Leadership

Data analysis

Communication

Problem solving

Cross-functional collaboration

Strategic planning

Travel flexibility

Formazione

Bachelor's degree in Supply Chain, Logistics, Business Administration, Operations Management, or related field

Strumenti

WMS

Transportation Management System

ERP systems

Logistics software

Descrizione del lavoro

eGourmet Solutions Inc. is seeking a National Outbound Manager to oversee and scale outbound shipping across all locations, ensuring perishables are delivered cost‑effectively and on time while maintaining cold chain integrity.

You will lead cross‑functional teams, set KPIs, and drive data‑driven improvements to optimize routing, packaging, and carrier contracts. This role requires strategic oversight and strong collaboration across operations, QA, customer service, and finance.