National On‑Site Workforce Implementation Manager

Impact Workforce Solutions; Atlanta (GA); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Impact Workforce Solutions is seeking an On-Site Workforce Implementation Manager to lead startup, stabilization, and handoff of new client sites across the Southeastern U.S. You will own full-cycle talent activities, partner with client HR and operations, and mentor site teams while traveling 80–90%.

The role requires hands-on leadership, strong recruiting, onboarding, payroll and timekeeping experience, and the ability to work remotely when not deployed.

Qualifications

• 5+ years in workforce operations, staffing, recruiting, employee relations, client management, multi-site leadership or similar (preferred).
• Proven ability to independently run an on-site workforce program.
• Hands-on expertise across recruiting, onboarding, employee relations, and performance management.
• Experience training and coaching managers and teams.

Responsibilities

• Plan and execute new on-site launches—from initial setup through stabilization and handoff.
• Serve as interim on-site leadership during openings, transitions, vacancies, or surge needs.
• Own full-cycle talent activities: recruiting, interviewing, hiring, onboarding, and training.
• Develop and mentor Workforce Operations Managers and site teams to high performance.
• Drive engagement and accountability: attendance, performance, investigations, and separations.

Skills

On-site leadership

Recruiting & onboarding

Employee relations

Client management

Multi-site leadership

HRIS / ATS knowledge

Payroll & timekeeping

Microsoft Excel

Problem solving

Communication

Education

Bachelor’s degree or equivalent experience

Tools

ATS

HRIS

Timekeeping systems

Payroll systems

MS Office

Job description

National On‑Site Workforce Implementation ManagerRegion: Southeastern U.S. (GA, SC, NC, TN, AL preferred) • Travel: 80–90% nationwide with frequent overnightsWhat a week in this role can look likeMonday dawns at a new client facility. You’re on the floor by shift change, mapping the current process, greeting supervisors, and reviewing headcount targets. By Tuesday, you’re interviewing candidates, coordinating onboarding, and standing up the timekeeping workflow. Midweek, you’re coaching the on‑site team—modeling how to conduct corrective actions with empathy and clarity. Thursday, you meet with client HR and operations leaders to review performance metrics, risks, and action items. Friday, you finalize payroll and billing checks, document improvements, and hand off a stabilized operation—before wheels up to your next assignment.What you will leadPlan and execute new on‑site launches—from initial setup through stabilization and handoff.Serve as interim on‑site leadership during openings, transitions, vacancies, or surge needs.Own full-cycle talent activities: recruiting, interviewing, hiring, onboarding, and training.Develop and mentor Workforce Operations Managers and site teams to high performance.Drive engagement and accountability: attendance, performance, investigations, and separations.Monitor staffing levels; proactively address recruiting pipelines, attendance trends, and turnover.Oversee workforce administration including timekeeping, payroll, billing, reporting, and WFM processes.Build trust with client HR, operations, and site leadership; serve as a reliable point of contact.Diagnose process gaps, implement practical fixes, and measure outcomes.Resolve escalations involving employees, clients, and site operations with urgency and professionalism.Ensure adherence to policies, procedures, standards, and client requirements.Report site performance, risks, and mitigation plans to IWS leadership.What you bring5+ years in workforce operations, staffing, recruiting, employee relations, client management, multi‑site leadership, or similar (preferred).Proven ability to independently run an on‑site workforce program.Hands‑on expertise across recruiting, onboarding, employee relations, and performance management.Experience training and coaching managers and teams.Strong background launching new sites, programs, or accounts (strongly preferred).Exceptional client communication, organization, and problem‑solving skills.Skilled at rapidly assessing unfamiliar operations and prioritizing what matters most.Working knowledge of HRIS, ATS, timekeeping, payroll, and workforce management systems (preferred).Proficiency with Microsoft Office, including Excel.Bachelor’s degree or equivalent professional experience.Valid driver’s license and the ability to travel extensively across the U.S.Travel, location, and work styleExpect 80–90% travel nationwide, including frequent overnights and extended on‑site assignments.Home base in GA, SC, NC, TN, or AL preferred—ideally near a major airport.Early mornings, evenings, weekends, and short‑notice trips may be required by client needs.When not traveling or deployed to a client site, you will work remotely.This role thrives on adaptability, self‑direction, and a willingness to roll up your sleeves wherever needed.About Impact Workforce SolutionsFor over twenty years, Impact Workforce Solutions has delivered customized human capital programs across industries. We build lasting partnerships, invest in our people, and design operational solutions that help clients and employees succeed.Impact Workforce Solutions is proud to be an Equal Employment Opportunity Employer and participates in the E-Verify employment eligibility verification program.Core proficienciesRecruiting and talent selectionWorkplace safety and EHS awarenessClear, confident communicationMicrosoft Excel and OfficeRelationship‑building with client HR, managers, and operational leadersDiagnosing site performance, closing gaps, and implementing solutionsStanding up and stabilizing new on‑site workforce programsTimekeeping, payroll, billing, reporting, and workforce management administrationTraining, coaching, and mentoring Workforce Operations Managers and on‑site teamsTools you’ll useApplicant Tracking Systems (ATS)Microsoft OfficeRecruiting and onboarding platformsPayroll systems