National MAKO Robotics Clinical Specialist

Stryker; Hartford (CT); On-site; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Employee stock purchase plan (ESPP)

Vision insurance

Dental insurance

Wellbeing program

Job summary

Stryker is seeking a National Leaves Clinical Specialist to support MAKO robotic and manual joint replacement procedures across the US. You’ll manage deployment scans and schedules in RepSuite, travel across territories, and train local JR teams while providing clinical expertise and problem-solving support.

The role requires MAKO certification, a 4-year degree, and 3+ years of orthopedic/robotic experience; travel may be months at a time, with a competitive benefits package.

Qualifications

• Minimum 3 years of relevant work experience required.
• 4+ years’ work experience preferred.
• Minimum of 2 year of experience with MAKO robotic applications and joint replacement manual instruments and implants.
• Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications is required.
• Excellent interpersonal skills and persuasive communication skills.
• Ability to train and empower others during deployment.
• Ability to handle routine travel, often on short notice, for months at a time.
• Problem-solving skills and the ability to make informed decisions under pressure.

Responsibilities

• Clinical Expertise in robotic applications.
• Develop and maintain expert-level knowledge of MAKO systems, their functionalities, and clinical applications.
• Develop and maintain expert-level knowledge of manual joint replacement instrumentation and implants.
• Serve as a clinical resource to healthcare professionals, offering insights, training, and support.
• Deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during the deployment.
• Ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources.
• Be a point of contact for clinical inquiries, troubleshooting, and technical support related to MAKO and manual instrumentation and implants.
• Build and maintain strong relationships with healthcare providers and hospital staff, internal team members and potential new customers.
• Understand customer needs and concerns and serve as their advocate within Stryker.
• Compliance and Quality Assurance: Ensure that all clinical practices related to MAKO robotics + manual joint replacement procedures comply with regulatory requirements and internal quality standards.
• Assist in maintaining product integrity and safety.
• Detail Oriented Problem Solver

Skills

Interpersonal skills

Persuasive communication

Problem solving

Train others

Travel readiness

Relationship building

Education

4-year degree or equivalent

MAKO certification

Tools

MAKO robotic systems

Manual joint replacement instruments

Job description

Stryker is seeking a National Leaves Clinical Specialist to support MAKO robotic and manual joint replacement procedures across the US. You’ll manage deployment scans and schedules in RepSuite, travel across territories, and train local JR teams while providing clinical expertise and problem-solving support.

The role requires MAKO certification, a 4-year degree, and 3+ years of orthopedic/robotic experience; travel may be months at a time, with a competitive benefits package.