National Inside Sales & Accounts Leader

Tredit Tire & Wheel; Elkhart (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Tredit Tire & Wheel seeks a dynamic National Inside Sales & Accounts Manager to lead the Inside Sales and Customer Service teams across the company, driving revenue growth and customer satisfaction. You will provide day-to-day leadership, oversee strategic national accounts, and align activities with overall business goals.

Collaborate with outside sales, supply chain, and executive leadership to forecast, renew contracts, set pricing, and report on performance metrics.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or related field; equivalent experience considered.
• 5-6 years of customer service or inside sales experience required.
• Proven leadership and team management experience.
• Strong proficiency in Microsoft Office (Outlook, Word, Excel) and PDF software.
• Experience with Syspro or other ERP/CRM systems.
• Knowledge of tire and wheel industry desirable.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Lead, mentor, and coach a team of Inside Sales and Customer Service Representatives across the company.
• Set clear team goals, sales activity expectations, and performance standards aligned with KPIs.
• Conduct regular 1:1s, performance reviews, and team meetings with ongoing coaching.
• Track and communicate team performance against KPIs and take corrective action as needed.
• Foster collaboration, accountability, and a customer-focused culture.
• Partner with HR on recruitment, onboarding, and training initiatives.
• Serve as primary point of contact for national accounts and manage pricing, forecasting, and renewals.
• Coordinate with outside sales, supply chain, operations, and executive leadership to meet customer needs.
• Develop structured cold-call, email, and follow-up strategies to increase prospect engagement.
• Utilize CRM, ProSales, ERP, and other tools to identify opportunities for revenue growth.

Skills

Leadership

Inside Sales

Customer Service

ERP/CRM systems

Syspro

Microsoft Office

Tire & Wheel knowledge

Education

Bachelor's degree or equivalent experience

Tools

Syspro ERP

CRM software

ProSales

Job description

Tredit Tire & Wheel seeks a dynamic National Inside Sales & Accounts Manager to lead the Inside Sales and Customer Service teams across the company, driving revenue growth and customer satisfaction. You will provide day-to-day leadership, oversee strategic national accounts, and align activities with overall business goals.

Collaborate with outside sales, supply chain, and executive leadership to forecast, renew contracts, set pricing, and report on performance metrics.