National Dispatcher & CSR — Multi-State Logistics Lead

National Courier Express, LLC; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Vision and Dental Insurance

Health Savings Account

Flexible Spending Account

Paid time off and holidays

Flexible schedule

Job summary

National Courier Express, LLC is seeking a National Dispatcher & Customer Service Representative in Tampa, Florida. This role entails coordinating and monitoring courier routes, ensuring timely deliveries of medical shipments while maintaining HIPAA and OSHA compliance. Ideal candidates should possess an associate's degree and 2-3 years of dispatch experience, with skills in communication and route optimization software. Benefits include health insurance, paid time off, and a flexible schedule.

Qualifications

• Minimum 2-3 years of experience in dispatch, logistics coordination, or route management.
• Proven experience managing multi-state or high-volume dispatch operations.
• Current and verifiable HIPAA and OSHA Bloodborne Pathogens certifications.

Responsibilities

• Coordinate and monitor daily courier routes for timely delivery.
• Handle incoming and outbound calls for delivery confirmations.
• Maintain compliance with HIPAA, OSHA, and DOT during deliveries.

Skills

Strong communication

Leadership

Multitasking

Dispatch and route-optimization software proficiency

Knowledge of HIPAA, OSHA, DOT regulations

Microsoft Office Suite proficiency

Education

Associate's degree in Logistics or Business Administration

Job description

National Courier Express, LLC is seeking a National Dispatcher & Customer Service Representative in Tampa, Florida. This role entails coordinating and monitoring courier routes, ensuring timely deliveries of medical shipments while maintaining HIPAA and OSHA compliance. Ideal candidates should possess an associate's degree and 2-3 years of dispatch experience, with skills in communication and route optimization software. Benefits include health insurance, paid time off, and a flexible schedule.