National Director Maintenance, Repair & Mitigation

Camp Construction Services; Irving (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health Benefits - Medical, Dental &amp

401K and Company Match Benefits

Paid Holidays, Vacation, and Personal

1 Paid Day Off for Community Service

Tuition Reimbursement

Job summary

CAMP Facility Services is seeking a Director of Maintenance, Repair & Mitigation to lead our national M/R, Mitigation, and Small Restoration operations from a national P&L perspective. You will shape pricing, staffing, and escalation processes while guiding Project Directors and regional leaders to deliver profitable results.

The role requires deep multi-market experience, strong leadership, and the ability to travel nationwide for event response.

Qualifications

• 10+ years of progressive experience in restoration, mitigation, construction, maintenance/service operations, or a related field, including 5+ years leading operational or senior project leaders.
• Demonstrated P&L accountability and multi-market leadership experience.
• Strong knowledge of mitigation, emergency response, maintenance and repair, small restoration, job costing, margin, EAC/forecasting, billing, A/R, and working capital.
• Proven success building operating standards, pricing guidelines, scorecards, and strong leadership teams.
• Track record leading high-pressure large-loss and CAT responses.
• Ability to travel nationally and respond outside normal business hours for significant events.
• Multifamily and/or commercial restoration experience preferred.
• Proficiency with Xactimate, Procore, Salesforce, Excel, and Power BI preferred.

Responsibilities

• Own consolidated P&L for M/R, Mitigation, and Small Restoration across all markets, setting revenue, gross-profit, and growth goals by market and leader.
• Lead, coach, and hold Project Directors and local M/R and Mitigation leaders accountable for financial, operational, client, safety, and growth results.
• Establish national operating standards, scorecards, staffing models, and review cadences, and maintain the M/R & Mitigation playbook from intake through closeout.
• Set pricing strategy and guardrails for M/R and mitigation work, including Xactimate expectations, T&M standards, labor and equipment rates, and client-specific programs.
• Lead companywide large-loss and CAT mitigation readiness and response, deploying leaders, technicians, equipment, and subcontractors across markets.
• Set standards for water mitigation, fire and smoke cleaning, microbial remediation, contents, and emergency stabilization, including documentation, equipment, and compliance requirements.
• Own Small Restoration execution and establish the criteria that determine when loss-related rebuild work transitions to the local Renovation/Restoration team as Large Restoration.
• Ensure Large Restoration projects are handed off with complete loss documentation, mitigation records, and preliminary scope so local teams can begin preconstruction without rework.
• Monitor backlog, pipeline, EAC, margin, billing, unbilled work, A/R, and utilization, and require corrective action plans where performance falls short.
• Drive profitable growth and repeat business with strategic clients in partnership with Sales, LAMs, and NAMs.
• Partner with Finance, Safety, Risk, and Legal on forecasting, collections, and elevated operational, contractual, and safety risks.

Skills

P&L accountability

Multi-market leadership

Operational leadership

Emergency response

Pricing strategy

Client service

Forecasting

Senior project leadership

Leadership of large-loss/CAT responses

Travel nationwide

Tools

Xactimate

Procore

Salesforce

Excel

Power BI

Job description

CAMP Facility Services is seeking a Director of Maintenance, Repair & Mitigation to lead our national M/R, Mitigation, and Small Restoration operations from a national P&L perspective. You will shape pricing, staffing, and escalation processes while guiding Project Directors and regional leaders to deliver profitable results.

The role requires deep multi-market experience, strong leadership, and the ability to travel nationwide for event response.