National Development Communications Manager

NATIONAL ASSOCIATION OF BLACK SOCIAL WORKERS; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

U.S.VETS in Los Angeles is seeking an experienced National Development Communications Manager. You will develop donor-focused content across fundraising and engagement programs, telling stories that advance our mission to support veterans.

You will lead content creation, work with national teams, and manage campaigns across email, social, and web while upholding branding and quality standards. This role requires strong writing, project management, and strategic communications skills.

Qualifications

• Bachelor’s degree required; 3+ years in development, communications, fundraising, grant writing, or similar role.
• Must be organized and able to create centralized communications resources to enhance fundraising.
• Exceptional writing and editing skills.
• Strong interpersonal skills to coordinate with departments and ensure consistent messaging.
• Excellent time management with multi-tasking and deadline-driven work.
• Ability to manage complex projects with high attention to detail.
• Self-starter with initiative to identify problems and propose solutions.
• Experience with social media platforms (Facebook, Instagram, Twitter, LinkedIn).
• Strong eye for digital layouts and detail; familiarity with CMS and Adobe Creative Suite.

Responsibilities

• Create donor-centric content for cultivation, fundraising, engagement events and stewardship communications (emails, appeals, stories, newsletters, blog posts, reports, proposals, website and social content).
• Develop knowledge of programming/initiatives to communicate mission to funders.
• Collaborate with national and regional teams to identify stories and gather testimonials from veterans, employees, volunteers.
• Support strategic social media campaigns to promote U.S.VETS and donor engagement.
• Create/update pitches with clear data and narratives for fundraising staff.
• Manage communications projects end-to-end, ensuring branding and quality standards.
• Manage donor email lists in Constant Contact for external communications.
• Gather, analyze, and report campaign data to adjust approaches.
• Identify metrics for measuring communications effectiveness (engagements, click-through rates).
• Lead digital execution across email, website, and social campaigns.
• Perform other duties as assigned.

Skills

Exceptional writing

Editing

Donor relations

Content strategy

Social media

Branding

Education

Bachelor’s degree in communications, nonprofit management, public relations, marketing, or related field

Tools

Constant Contact

CMS/Website management

Adobe Creative Suite

Job description

Level: Experienced

Job Location: USVETS National - Los Angeles, CA

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $70,000.00 - $90,000.00 Salary/year

Job Shift: Day

Job Category: Marketing

Description

Looking for a rewarding position? How would you like to serve those who served?If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you!Come & join our winning team!Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K

National Development Communications Manager

The National Development Communications Manager is an exemplary writer and content producer who can help us tell compelling stories about the organization and the veterans we serve across a wide range of digital and print platforms. Reporting to the National Director of Communications and Marketing, the National Development Communications Manager will develop communications that leverage earned, shared, and owned media to advance our fundraising goals of meaningfully engaging a wide variety of donors, foundations, government entities, and volunteers committed to ensuring the long-term success of U.S.VETS' mission through philanthropic support and advocacy. This person will work closely with frontline fundraisers, developing content, cultivating, and stewarding donor relationships. The successful candidate must effectively and persuasively present U.S.VETS' case for support, convey our vision clearly and expertly to multiple audiences, and create powerful messages that drive fundraising and engagement results.

FLSA Classification: Exempt

Responsibilities

• Create donor-centric content for cultivation, fundraising, engagement events and stewardship communications, including campaign emails, appeals, impact stories, newsletters, blog posts, annual reports, proposals, website content, event materials, and digital/social media content
• Develop broad and deep knowledge of programming and initiatives at U.S.VETS to be able to communicate our mission and illustrate our programs to potential funders
• Partner with national and regional teams to identify compelling stories and build a pool of usable content and testimonials from our veteran clients and the employees and volunteers who serve them
• Collaborate on strategic social media campaigns to promote U.S.VETS and increase engagement, influence and inspire a new generation of donors
• Create and update pitch decks with clear and compelling data and narratives for fundraising staff to utilize with prospects and donors
• Manage communications projects from start to finish, including reviewing deliverables to ensure branding and quality standards are met and successfully moving them forward in a timely and collaborative manner
• Manage donor and supporter email lists in Constant Contact to ensure communications are sent to appropriate external stakeholders
• Gather, analyze, and report marketing and communication campaigns data and use the insights to adjust approaches as needed
• Identify the effective and important metrics for measuring communications effectiveness, such as engagements, clickthrough rates, etc.
• Lead digital executionacross email, website, and social mediaof fundraising and engagement campaigns throughout the year
• Perform other duties as assigned

Qualifications

Requirements

• A bachelor’s degree in communications, nonprofit management, public relations, marketing, or related field and at least three years of experience in a development, communications, fundraising, grant writing or similar role
• Must be well organized and able to create and maintain centralized communications resources that will enhance fundraising solicitations and stewardship
• Exceptional writing and editing skills
• Must have great interpersonal skills to work with various departments to gather content and ensure U.S.VETS’ messaging is consistent and aligns with branding guidelines
• Excellent time management skills with ability to multi-task, prioritize and work independently in a deadline-driven environment
• Manage complex projects while maintaining very high attention to detail
• Self-starter with high level of initiative and ability to identify problems and propose solutions
• Proficiency in leveraging social media platforms including Facebook, Instagram, Twitter, and LinkedIn
• Strong aesthetic instinct for digital layouts and an exceptional eye for detail
• Knowledge of website content management systems and graphic design platforms such as Adobe Creative Suite, a plus

NON-DISCRIMINATION POLICY

U.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS’ policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law.As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.

Americans With Disabilities Act - Request For

REASONABLE ACCOMMODATION

In accordance with requirements of the Americans with Disabilities Act, U.S.VETS’ policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify U.S.VETS in any of the following ways:by calling 213-542-2600, U.S. Mail, or hand deliver to U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017. Attention: Human Resources Job Applicant Request.

U.S.VETS is the nation’s largest nonprofit veteran services organization with boots on the ground to combat America’s homeless veteran crisis head-on. Our holistic approach provides housing, counseling, career, and support services to help veterans rebuild and thrive. Today, in the U.S., nearly 33,000 veterans experience homelessness, accounting for nearly seven percent of all homeless adults. With 40 residential and service sites nationwide, we are uniquely positioned to help veterans and their families successfully transition to civilian life.

Rev. 10.02.23