National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Cockeysville (MD); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to enhance their claims process. This role offers a unique opportunity to work remotely while collaborating with diverse teams to analyze claims data and guide clients through complex cyber claims. The company promotes professional development through tuition reimbursement and training programs, alongside generous time off and a commitment to community involvement. Join a workplace that values diversity and fosters an inclusive culture, where your contributions will help shape the future of claims management.

Benefits

Tuition Reimbursement

Generous Time Off

Charitable Contribution Match

Professional Development Training

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Bachelor's degree required; law degree preferred.

Responsibilities

• Collaborate with carriers to enhance the claims process and evaluate their performance.
• Develop systems for collecting, analyzing, and reporting claims data.

Skills

Claims Experience

Analytical Skills

Negotiation Skills

Influencing Skills

Technical Knowledge of Cyber Lines

Education

Bachelor's Degree in Related Field

J.D. (Preferred)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary range up to $176,900
- Opportunity for professional development through tuition reimbursement and training programs
- Flexibility to work remotely
- Generous time off, including personal and volunteering days
- Charitable contribution match programs to support community involvement
- Join an award-winning, inclusive workplace culture that values diversity and collaboration

What to Expect (Job Responsibilities):
- Collaborate with carriers to enhance the claims process and evaluate their performance
- Develop systems for collecting, analyzing, and reporting claims data
- Facilitate communication among teams to align on claim strategies and operational goals
- Provide guidance on complex cyber claims and act as a liaison for clients and insurers
- Create and maintain reports and dashboards to present findings to stakeholders

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor's degree in a related field required; law degree preferred
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Exceptional analytical, negotiation, and influencing skills

How to Stand Out (Preferred Qualifications):
- Professional designations such as J.D., AIC, ARM, CIC, or CRM
- Experience in managing complex negotiations and influencing outcomes
- Familiarity with cyber incident trends and regulatory changes
- Strong interpersonal skills and the ability to communicate at all levels
- Proven ability to manage multiple tasks and deadlines effectively

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