National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Virginia Beach (VA); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to enhance their cyber claims framework. This role offers the opportunity to work remotely while leading efforts to analyze data, improve operational efficiencies, and advocate for clients throughout the claims process. Candidates will benefit from generous time off, tuition reimbursement, and performance-based incentives. If you have a strong background in claims management and a passion for professional development, this position is an excellent opportunity to make a significant impact in a collaborative environment.

Benefits

Generous time off

Tuition reimbursement

Performance-based incentives

Charitable contribution match programs

Stock purchase opportunities

Remote work flexibility

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Proven ability to manage multiple tasks and deadlines while maintaining attention to detail.

Responsibilities

• Collect, analyze, and interpret data to support operational decision-making.
• Act as a liaison between clients, insurers, and internal teams during the claims process.

Skills

Claims Management

Data Analysis

Communication Skills

Negotiation

Education

Bachelor’s Degree in a related field

J.D. or equivalent

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Performance-based incentives available
- Generous time off, including personal and volunteering days
- Remote work flexibility
- Tuition reimbursement and opportunities for professional development
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making and improve efficiencies within the cyber claims framework
- Collaborate with carriers to enhance claim processes and evaluate performance in claims handling
- Implement training programs focused on consultative claims management techniques and best practices
- Facilitate communication among teams and stakeholders to align on claim strategies and operational goals
- Act as a liaison between clients, insurers, and internal teams to advocate for clients throughout the claims process

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Proven ability to manage multiple tasks and deadlines simultaneously while maintaining attention to detail

How to Stand Out (Preferred Qualifications):
- J.D., AIC, ARM, CIC, or CRM, or equivalent preferred
- Experience in negotiating and influencing outcomes in complex claims situations
- Familiarity with regulatory changes and innovations in cyber claims handling
- Ability to effectively communicate with various stakeholders, including executives and technical professionals

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