National Client Success Specialist

WESH 2 CW18; Winter Park (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) matching

Emotional Wellness Support

Paid Time Off

Paid Parental Leave

LGBTQ+ Health Services

Additional family benefits

Job summary

WESH 2 CW18 in Orlando is seeking a National Client Success Specialist to support the sales team with processing advertising contracts, obtaining creative materials, and coordinating campaign launches.

You will work across sales, production, and finance to ensure on‑time delivery and client satisfaction, with focus on accuracy and timely communication.

Qualifications

• Strong verbal and written communication skills are necessary.
• Must have computer and software experience.
• Proficient in Microsoft Excel (can maintain complex spreadsheets).
• Can deal with the stresses and pressures of time‑sensitive projects.
• Keen on learning new systems promptly and thoroughly.

Responsibilities

• Enter and maintain all national or local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit.
• Help develop sales proposals, advertising packages and client presentations.
• Create supportive marketing materials for the sales department.
• Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns.
• Prepare proposals based on account executive direction.
• Facilitate progress on several sales projects.
• Work cooperatively with managers, co‑workers and clients to deliver a high level of service.

Skills

Verbal communication

Written communication

Organizational skills

Learning new systems

Time pressure handling

Team collaboration

Tools

Microsoft Excel

WideOrbit

MediaLine/WOCentral

Job description

Client Success Specialist

Job Description

WESH 2, the NBC affiliate in Orlando, Florida, is looking for a National Client Success Specialist to assist the sales team with processing advertising contracts, obtaining creative materials, generating support materials for the sales team, and coordinating the scheduling and launch of advertising campaigns. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry‑leading television station group.

Responsibilities

• Enter and maintain all national or local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit.
• Help develop sales proposals, advertising packages and client presentations.
• Create supportive marketing materials for the sales department.
• Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns.
• Prepare proposals based on account executive direction.
• Facilitate progress on several sales projects.
• Work cooperatively with managers, co‑workers and clients to deliver a high level of service.

Requirements

• Must have computer and software experience.
• Proficient in Microsoft Excel (can maintain complex spreadsheets).
• Can deal with the stresses and pressures of time‑sensitive projects associated with advertising sales.
• Keen on learning new systems promptly and thoroughly.
• Strong verbal and written communication skills are necessary.
• Must be focused and organized.
• Previous commercial television experience preferred.
• Must take pride in work, respond to instruction well, thrive in a fast‑paced environment, and perform at a high level.
• Related military experience will be considered.

Benefits

• Medical, Dental, Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs

About Us

Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.

We are an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.