National Business Support Specialist-Indianapolis, IN

KEYENCE Corporation; Indianapolis (IN); On-site; USD 64,000 - 66,000; Full time

Benefits offered by this job

Bonus Target

Medical benefits

401K match

PTO 4 weeks

Job summary

KEYENCE Corporation is hiring a National Business Support Specialist to coordinate nationwide sales support and office operations. This role requires travel and collaboration across offices to drive business opportunities and improve customer experience.

The position focuses on coordinating events, managing internal systems, and serving as a liaison between teams and clients. Strong communication skills and Microsoft Office proficiency are essential.

Qualifications

• Organizational and time management skills are essential.
• Strong communication and interpersonal abilities are required.
• Proficiency with Microsoft Office (Excel, Word, Outlook) is expected.
• High attention to detail and accuracy in data handling.
• Ability to lift up to 30 lbs and handle office deliveries.
• Previous customer service or sales support experience is preferred.
• Willingness to travel monthly (1–2 overnight stays).

Responsibilities

• Drive sales culture and support office development to create new business opportunities.
• Maintain a positive and productive office environment.
• Present during office meetings.
• Handle inbound customer calls and emails related to technical support.
• Coordinate and conduct internal and external training events at customer sites.
• Organize office events, including the annual holiday party.
• Travel monthly to other KEYENCE offices (1–2 overnight stays).
• Research and share local company news to support sales efforts.
• Update internal systems with customer and company data.
• Process internal requests accurately and efficiently.

Skills

Strong organizational skills

Excellent communication

Microsoft Office proficiency

Attention to detail

Lift up to 30 lbs

Customer service experience

Travel readiness

Tools

Microsoft Office

Job description

Join KEYENCE as a National Business Support Specialist

Total Compensation (Base + Bonus): $65,077

As a National Business Support Specialist, you will play a vital role in ensuring the smooth operation of our sales offices nationwide. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. You’ll coordinate events, manage internal systems, and serve as a key liaison between our teams and clients.

What You’ll Do

• Drive sales culture and support office development to create new business opportunities.
• Maintain a positive and productive office environment.
• Participate in and present during office meetings.
• Manage inbound customer calls and emails related to technical support.
• Coordinate and facilitate internal and external training events at customer sites.
• Organize office events, including the annual holiday party.
• Travel monthly to other Keyence offices (1–2 overnight stays) to support national initiatives.
• Research and share relevant local company news to support sales efforts.
• Maintain and update internal systems with customer and company data.
• Process internal customer requests efficiently and accurately.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• High attention to detail and accuracy.
• Ability to lift up to 30 lbs and manage office deliveries.
• Previous experience in customer service or sales support preferred.
• Willingness to travel monthly (1–2 overnight stays).

What We Offer

• Bonus Target: $15,987 annually (performance-based), paid quarterly
• Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth: Promote-from-within culture with base and bonus increases

Why KEYENCE?

• Recognized by Forbes as one of the World’s Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.