National Accounts Sales Support Specialist

4062 Aetna Resources, LLC; Missouri; Hybrid; USD 29,000 - 68,000; Full time

Job summary

CVS Health is hiring a Specialty Sales Support Associate in Missouri to provide pre-sale and post-sale support across the specialty benefits lifecycle. This role coordinates with Sales, Underwriting, Implementation, Account Management, Brokers and Plan Sponsors to ensure accurate case management and timely issue resolution.

The position requires 2+ years in sales or related fields, proficiency with Microsoft Office, and strong organizational skills.

Qualifications

• 2+ years in sales, sales support or project management.
• Proficient with Microsoft, PowerPoint, Excel, Outlook.
• Demonstrate strong organizational, analytical, and problem-solving skills.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Deliver exceptional service to Sales, Brokers, Plan Sponsors, and internal partners.

Responsibilities

• Support the end-to-end sales process from quote request through case installation and post-sale support.
• Manage opportunity records and maintain accurate sales data within Salesforce.
• Assist sales reps with updating opportunity stages, win probabilities, comments, and case statuses when needed.
• Assist with Request for Proposal (RFP) submissions and coordinate with Corporate Sales Support when required.
• Research and resolve quoting issues, declined cases, underwriting concerns, and sales support escalations.
• Serve as a subject matter expert for sales support processes and supporting systems.
• Partner with Medical Sales Support, Underwriting, Implementation, Account Management, Commissions, Licensing and Appointment teams, and other business partners to support sales needs.
• Build and maintain productive relationships across multiple functional areas.

Skills

Sales support

Project management

Organizational skills

Analytical thinking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

PowerPoint

Excel

Outlook

Salesforce

Job description

CVS Health is hiring a Specialty Sales Support Associate in Missouri to provide pre-sale and post-sale support across the specialty benefits lifecycle. This role coordinates with Sales, Underwriting, Implementation, Account Management, Brokers and Plan Sponsors to ensure accurate case management and timely issue resolution.

The position requires 2+ years in sales or related fields, proficiency with Microsoft Office, and strong organizational skills.