National Accounts Manager - Pallet Services

48forty Solutions, LLC; Chicago (IL); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Competitive Pay

Holiday Pay

Daily Pay

Referral Bonuses

Career Advancement

Paid Time Off

Medical, Dental, Vision insurance

401(k) Retirement Plan

Job summary

48forty Solutions, LLC is seeking a National Accounts Manager to retain existing customers and grow new business with our Key Account Customers. You will develop strong relationships, understand customer needs, and drive revenue growth across the national accounts portfolio.

The NAM will manage a $40-$60M book of business annually, travel up to 50%, and coordinate with Sales, Brokerage, and Customer Service to execute business plans and renewal activities.

Qualifications

• Bachelor’s Degree required in Business, Supply Chain, or similar focus.
• 3-5 years of experience in B2B outside sales/account management.
• Solid cross-functional collaboration, communication, and negotiation skills.

Responsibilities

• Maintain and grow national accounts as a trusted advisor.
• Understand customer needs and develop plans to meet objectives.
• Forecast and manage revenues and pipeline in CRM.
• Travel 30-50% for customer reviews and events.
• Develop account plans and renewal strategies.

Skills

B2B outside sales

Account management

Negotiation

Cross-functional collaboration

Presentation skills

Education

Bachelor’s Degree in Business or related field

Tools

CRM

Job description

Overview

As a National Accounts Manager (NAM), you’ll get to retain existing customers and grow new business by developing and cultivating strong customer relationships with our Key Account Customers. The NAM will continuously seek to understand the customer needs through constant contact, consultation, and by ensuring cross functionality within the organization. The successful candidate will be knowledgeable on the entire organization’s suite of offerings and sell appropriately to each respective customer. This role is vital to our success and growth as an organization!

Here’s a look at some of the services you'll sell!

What You’ll Do

• Responsible for customer facing relationships at all levels of our national accounts, including:
  • Building and maintaining a mindset of becoming a trusted advisor
  • Seeking deeper understanding of customers’ business needs and strategic initiatives to bring solutions forward and uncover new service offerings and revenue streams
  • Meeting or exceeding retention, growth, and profitability targets for assigned customer, including managing an active pipeline of opportunities to grow profitable share
  • Developing and executing business plans for assigned customers with annual, quarterly, and monthly objectives
  • Ensure customer satisfaction and retention by effectively managing service and material quality while meeting customer contract terms and SLAs
  • Understand customers’ total program, identify value add opportunities and manage projects to capture those throughout the contract
  • Identifying and quantifying new opportunities within the account
• Work closely with onboarding new accounts (or new sites) utilizing resources within functional partners, including Sales, Brokerage and Customer Service teams
• Develop and implement account plans that document specific sales strategies and tactics
• Facilitate and execute planned renewal sales activities on a target list of existing customers with favorable language per company guidelines
• Develop presentations for account specific communication plans and business reviews that effectively and powerfully communicate the company’s value proposition
• Regularly analyze the customer book to identify customer trends and account profitability and opportunities to add greater value for the customer
• Forecast and track sales revenues and activities in a timely manner using the customer relationship management (CRM) system and other tools
• Maintain accurate records of sales activity, contacts, opportunities, account information and pipeline activity
• Coordinate quarterly business reviews to communicate performance, reinforce value and additional value-added propositions
• Maintain awareness of industry trends, market conditions and competitive environment to proactively communicate opportunities with customers
• National travel including overnight of 30-50% including customer business reviews, customer events and applicable industry trade shows
• Responsible for managing a $40-$60M book of business annually, with full accountability for growth and retention

What You’ll Need

• Bachelor’s Degree required in Business, Supply Chain, or similar focus
• 3-5 years of experience in B2B outside sales/account management
• Demonstrated experience in Supply Chain industry preferred
• Solid cross-functional collaboration, communication, and negotiation skills
• Ability to present formally and informally
• Able to adapt to frequent changes and work in a fact paced environment
• Formal sales training preferred
• Able to travel within the United States up to 40%

What We Offer

• Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday!
• Referral Bonuses
• Long-Term Career Advancement
• Paid Time Off
• Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees
• 401(k) Retirement Plan
• Great Team Environment

What It's Like

48forty Solutions is the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we’re looking for our next National Accounts Manager to join our team!

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• A National Account Manager will have the opportunity to work remotely or in an office setting

• Prolonged sitting at a desk, in a vehicle, or transport can be expected

• Domestic National travel is required 30-50%

48forty Solutions is an equal opportunity employer.

Pay Range

USD $85,000.00 - USD $100,000.00 /Yr.