National Accounts Manager

MSC Industrial Direct Co.,Inc.; New York (NY); Remote; USD 84,000 - 133,000; Full time

Job summary

A leading North American distributor seeks a National Account Manager to maximize account penetration and drive growth. The role involves strategic planning, relationship building, and collaboration across teams to achieve sales targets. Join a company committed to trust and collaboration, offering comprehensive benefits and development opportunities.

Benefits

Healthcare

401K

Tuition Reimbursement

Paid Time Off

Qualifications

• At least 2 years of industrial/distribution sales experience.
• Experience cultivating relationships with customer executives.

Responsibilities

• Achieve revenue and gross margin growth targets.
• Develop relationships at the executive level.
• Create and execute strategic account plans.

Skills

Negotiation

Communication

Relationship-building

Strategic Planning

Education

Bachelor’s Degree in Business

Tools

MS Office

CRM (SFDC)

Job description

Added - 05/13/25 National Accounts Manager National Accounts Remote, New York | Full Time

Related National Accounts Jobs

Strategic Account Executive Remote, Connecticut View all jobs in this category

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :18114

Employment Type :Full Time

Job Category :National Accounts

Work Location : Remote

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :18114

Employment Type :Full Time

Job Category :National Accounts

Work Location : Remote

Position Summary

The National Account Manager (NAM) will position MSC solutions as strategic advantages for customers, maximizing account penetration of the total available market. Key skills include articulating business drivers, understanding financial statements, and expanding executive relationships. The role requires excellent communication, collaboration, strategic planning, negotiation, and listening skills. The NAM will build and execute strategic account plans by collaborating across the organization.

DUTIES and RESPONSIBILITIES

• Achieve revenue and gross margin growth targets by penetrating large accounts with annual revenue exceeding $2 million.
• Act as the liaison between assigned National Accounts and MSC, delivering value and innovation through solution design and implementation, managing portfolios worth $10 million to $25 million.
• Develop relationships at the executive level, understanding the customer’s industry and trends.
• Build internal relationships within MSC to leverage solutions and capabilities.
• Create and execute strategic account plans in collaboration with various teams.
• Follow MSC’s sales process and document in CRM.
• Negotiate and renew large contracts proactively.
• Forecast performance with detailed financial models and communicate expectations to leadership.
• Maintain and renew accounts proactively, renegotiate underperforming contracts, and manage contract performance.
• Set clear objectives for each site, track progress, and coach teams to achieve goals.
• Coordinate with local managers to support customer initiatives, align resources, and communicate plans and performance.
• Deliver financial sales presentations and proposals aligned with customer objectives.
• Conduct regular business reviews and support customer cost reduction efforts.
• Maintain relationships with various internal support teams and participate in networking events.
• Complete professional development and foster MSC’s culture.
• Support new initiatives, solve problems proactively, and participate in special projects.

EDUCATION and EXPERIENCE

• Bachelor’s Degree in Business or equivalent experience.
• At least 2 years of industrial/distribution sales experience with direct account responsibility.
• Experience cultivating relationships with customer executives.

Skills

• Experience with large account sales, negotiation, and maintenance.
• Ability to interpret customer financial statements and customize financial presentations.
• Strong relationship-building, sales, negotiation, and team skills.
• Proficiency in MS Office, CRM (SFDC), and e-business platforms.
• Excellent communication skills.
• Competitive spirit, adaptability, and success in cross-functional collaboration.
• Ability to develop multiyear financial strategies.

MISCELLANEOUS

• Valid driver’s license and willingness to travel up to 75%.
• Potential access to ITAR and CUI information.

Salary range: $84,280 - $132,440+, depending on experience and market factors.

WHY MSC?

Join MSC to build a career with a focus on trust, collaboration, and insight. We support our associates with comprehensive benefits, including healthcare, 401K, tuition reimbursement, and paid time off. Be part of our inclusive culture through various Associate Inclusion Circles.

OUR COMMITMENT TO YOU

We prioritize our associates’ well-being and offer competitive pay, benefits, and development opportunities to help you reach your potential.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

MSC is committed to providing an inclusive environment where all qualified applicants and employees are treated with respect, regardless of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity/expression, or any protected category. Accommodation requests are welcome at any recruitment stage.