Business Development Center Manager (Automotive BDC)

Westlake Financial; Los Angeles (CA); On-site; USD 54,000 - 108,000; Full time

Job summary

Westlake Financial is seeking a National Accounts Manager in Los Angeles to drive sales activities, increase lead conversions, and enhance market share. The ideal candidate will lead a sales team, develop effective strategies, and manage key partnerships in the auto finance industry. This full-time position offers an annual salary range of $54,000 to $108,000 plus bonuses, depending on qualifications and experience. Applicants should possess strong leadership, communication skills, and a bachelor's degree.

Qualifications

• Minimum of 5 years in a sales management role.
• Knowledge of the automotive finance industry is preferred.
• Ability to analyze data and draw insights.

Responsibilities

• Oversee lead generation and sales conversion.
• Mentor and lead a high-performing sales team.
• Develop and implement sales strategies.

Skills

Leadership skills

Communication skills

Strategic thinking

Sales conversion techniques

CRM proficiency

Education

Bachelor’s degree (B.A.) from a four-year college or university

Tools

Microsoft Office (Excel, Word, Outlook)

DealerTrack

RouteOne

CUDL

Job description

About Loan Center

Loan Center, dba Westlake Direct, is an affiliate of Westlake Financial Services, a company with 30% YOY growth and assets of 2.26 billion. We are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial Services believes in people with purpose and passion to assist our more than 25,000 dealer partners throughout North America.

General Job Description

The National Accounts Manager is an individual with the vision and dedication needed to manage sales activities, increase lead conversions, and boost Westlake’s market share. The role involves developing and implementing new projects, policies, strategic partnerships, and procedures for the organization to achieve objectives.

Duties, Tasks, Responsibilities (includes, but not limited to)

Lead Management

• Oversee lead generation, qualification, and conversion of sales leads.
• Maintain a healthy sales pipeline with accurate forecasting for all sales staff.
• Ensure the sales team is equipped with the right tools and resources to maximize lead conversion.

Staff Management

• Lead, mentor, and develop a high‑performing sales team.
• Conduct regular performance evaluations and set clear targets to achieve sales goals.
• Provide ongoing coaching and training to enhance individual and team efforts.

Project Management

• Lead and support various sales‑oriented projects designed to improve processes, enhance customer experience, and increase sales.
• Collaborate with other leaders and departments to complete projects.
• Track and report on the success of initiatives.

Sales Strategy & Reporting

• Develop and implement effective sales strategies that align with the company’s growth objectives.
• Provide regular reports on sales performance, market trends, and competitor activity.
• Monitor KPIs to assess team performance and adjust strategies to ensure targets are met.

Strategic Partnerships

• Identify and develop strategic partnerships with auto dealerships, financial institutions, and other key stakeholders.
• Cultivate long‑term relationships with existing partners and explore new partnerships.
• Prepare presentations and proposals.

Knowledge, Skills, Licenses

• Strong leadership, communication, and interpersonal skills.
• Strong strategic thinking and decision‑making abilities.
• Ability to persuade and influence others.
• Exceptional presentation skills.
• Knowledge of advertising and sales promotion techniques.
• Proficiency in CRM software and sales tracking tools.
• Ability to analyze data, draw insights, and make informed decisions.
• Ability to work under time constraints and daily deadlines.
• Versatility in job functionality and quick to assimilate procedural changes.

Education

• Bachelor’s degree (B.A.) from a four‑year college or university, preferred.

Experience

• Minimum of 5 years in a sales management role; required.
• Knowledge of Microsoft Office suite (Excel, Word, Outlook); required.
• Previous work experience in the automotive finance industry; preferred.
• Knowledge of web applications and navigation; preferred.
• Knowledge/Experience with DealerTrack, RouteOne, or CUDL; beneficial.

Pay Plan

• $54,000.00 – $108,000.00 annually with bonus. Exact starting compensation will be determined at the time of selection and will depend on factors such as location, skill set, experience, education, credentials, and licensure when applicable.

Schedule

• Full‑time.