Business Development Center Manager (Automotive BDC)

Hankey Group; Los Angeles (CA); Vor Ort; USD 54.000 - 108.000; Vollzeit

Zusammenfassung

Westlake Direct, doing business as LoanCenter, seeks a National Accounts Manager to lead sales activities, expand market share, and optimize profitability across North America.

The role focuses on managing lead generation, forecasting, and KPI reporting while fostering a high-performing sales team and strong partnerships with dealers and financial institutions.

Qualifikationen

• Bachelor's degree from four-year college or university preferred.
• Minimum 5 years in sales management; automotive finance industry preferred.
• Experience with DealerTrack, RouteOne, or CUDL is beneficial.

Aufgaben

• Oversee lead generation, qualification, and conversion of sales leads.
• Maintain a healthy sales pipeline with forecasting for all staff.
• Lead, mentor, and develop a high-performing sales team.
• Lead and support sales-oriented projects to improve processes and customer experience.
• Develop and implement sales strategies; monitor KPI’s and adjust as needed.
• Identify and develop strategic partnerships with auto dealerships and financial institutions.

Kenntnisse

Strong leadership

Communication

Interpersonal skills

Strategic thinking

Decision making

Presentation skills

Advertising & sales promo

CRM software

Data analysis

Time management

Adaptability

Ausbildung

Bachelor's degree

Tools

CRM software

Sales tracking tools

Jobbeschreibung

About Loan Center

to assist our more than 25,000 dealer partners throughout North America

General Job Description

is an individual with the vision and dedication needed to manage sales activities.

will successfully increase lead conversions and increase Westlake’s market share. Other key responsibilities include development and implementation of new Projects, Policies, Strategic Partnerships and Procedures for the Organization to achieve objectives.

The successful candidate will possess a strong leadership background and a deep understanding of Sales Processes.

(includes, but not limited to)

• Oversee lead generation, qualification, and conversion of sales leads.
• Maintain a healthy sales pipeline with accurate forecasting for all sales staff.
• Ensure the sales team is equipped with the right tools and resources to maximize lead conversion.

About Loan Center

Loan Center, dba Westlake Direct

is an affiliate of Westlake Financial Services a company with 30% YOY growth and assets of 2.26 billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial Services believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners throughout North America

General Job Description

Our National Accounts Manager is an individual with the vision and dedication needed to manage sales activities.

Our National Accounts Manager role is a challenging and dynamic position with opportunity for advancement. As a National Accounts Manager with Westlake Direct, LLC dba LoanCenter, you will be planning and managing day-to-day sales activities associated with increasing Westlake’s market share and profitability. The successful National Accounts Manager will successfully increase lead conversions and increase Westlake’s market share. Other key responsibilities include development and implementation of new Projects, Policies, Strategic Partnerships and Procedures for the Organization to achieve objectives.

Duties, Tasks, Responsibilities

(includes, but not limited to)

Lead Management

• Oversee lead generation, qualification, and conversion of sales leads.
• Maintain a healthy sales pipeline with accurate forecasting for all sales staff.
• Ensure the sales team is equipped with the right tools and resources to maximize lead conversion.

Staff Management

• Lead, mentor, and develop a high-performing sales team.
• Conduct regular performance evaluations and set clear targets to achieve sales goals.
• Provide ongoing coaching and training to enhance individual and team efforts.

Project Management

• Lead and support various sales-oriented projects designed to improve processes, enhance customer experience, and increase sales.
• Collaborate with other leaders of the organization and departments to complete projects.
• Track and report on the success of initiatives.

Sales Strategy & Reporting

• Develop and implement effective sales strategies that align with the company’s growth objectives.
• Provide regular reports on sales performance, market trends, and competitor activity.
• Monitor KPI’s to assess team performance and adjust strategies to ensure target are met.

Strategic Partnerships

• Identify and develop strategic partnerships with auto dealerships, financial institutions, and other key stakeholders.
• Cultivate long‑term relationships with existing partners and explore new partnerships.
• Prepare presentations and proposals.

Knowledge, Skills, Licenses

• Strong leadership, communication, and interpersonal skills.
• Strong strategic thinking and decision-making abilities
• Ability to persuade and influence others.
• Exceptional presentation skills.
• Knowledge of advertising and sales promotion techniques.
• Proficiency in CRM software and sales tracking tools.
• Ability to analyze data, draw insights, and make informed decisions.
• Ability to work under time constraints and daily deadlines.
• Versatility in job functionality and quick to assimilate procedural changes.

EDUCATION

• Bachelor's degree (B. A.) from four-year college or university, preferred

Experience

• Minimum of 5 years in Sales Management role; required
• Knowledge of Microsoft Office suite of products (excel, word, outlook); required
• Previous work experience in the Automotive Finance industry; preferred
• Knowledge of web applications and navigation; preferred
• Knowledge/Experience with the use of DealerTrack, Routeone, or CUDL; beneficial

PAY PLAN

• $54,000.00 - $108,000.00 Annually with Bonus
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable

SCHEDULE

• Full-time