Business Development Center Manager (Automotive BDC)

Westlake Services, LLC; Los Angeles, Northern (CA, KY); Hybrid; USD 54,000 - 108,000; Full time

Job summary

A leading auto finance company in Los Angeles is seeking a Sales Team Manager to oversee sales activities and lead a high-performing team. This dynamic role requires at least 5 years of sales management experience and strong leadership skills. The Sales Team Manager will be responsible for increasing lead conversions, developing effective sales strategies, and mentoring the sales team. A competitive annual compensation plan between $54,000 to $108,000 with bonuses is offered, depending on experience and qualifications. This is a full-time position.

Qualifications

• Minimum of 5 years in Sales Management role required.
• Knowledge of Microsoft Office suite; required.
• Experience in Automotive Finance preferred.

Responsibilities

• Oversee lead generation and conversion of sales leads.
• Lead, mentor, develop a high-performing sales team.
• Develop and implement effective sales strategies.

Skills

Leadership skills

Communication skills

Strategic thinking

Sales promotion techniques

CRM software proficiency

Education

Bachelor's degree (B.A.)

Tools

Microsoft Office Suite

DealerTrack

Routeone

CUDL

Job description

Westlake Services, LLC. | Corporate Office
Los Angeles, CA 90010, USA

Description

About Loan Center

Loan Center, dba Westlake Direct is an affiliate of Westlake Financial Services a company with 30% YOY growth and assets of 2.26 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial Services believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America

General Job Description

Our Sales Team Manager is an individual with the vision and dedication needed to manage sales activities.

Our Sales Team Manager role is a challenging and dynamic position with opportunity for advancement. As a Sales Manager with Westlake Direct, LLC dba LoanCenter, you will be planning and managing day-to-day sales activities associated with increasing Westlake’s market share and profitability. The successful Sales Manager will successfully increase lead conversions and increase Westlake’s market share. Other key responsibilities include development and implementation of new Projects, Policies, Strategic Partnerships and Procedures for the Organization to achieve objectives.

The successful candidate will possess a strong leadership background and a deep understanding of Sales Processes.

Duties, Tasks, Responsibilities (includes, but not limited to)

• Oversee lead generation, qualification, and conversion of sales leads.
• Maintain a healthy sales pipeline with accurate forecasting for all sales staff.
• Ensure the sales team is equipped with the right tools and resources to maximize lead conversion.

Staff Management

• Lead, mentor, and develop a high-performing sales team.
• Conduct regular performance evaluations and set clear targets to achieve sales goals.
• Provide ongoing coaching and training to enhance individual and team efforts.

Project Management

• Lead and support various sales-oriented projects designed to improve processes, enhance customer experience, and increase sales.
• Collaborate with other leaders of the organization and departments to complete projects.
• Track and report on the success of initiatives.

Sales Strategy & Reporting

• Develop and implement effective sales strategies that align with the company’s growth objectives.
• Provide regular reports on sales performance, market trends, and competitor activity.
• Monitor KPI’s to assess team performance and adjust strategies to ensure target are met.

Strategic Partnerships

• Identify and develop strategic partnerships with auto dealerships, financial institutions, and other key stakeholders.
• Cultivate long‑term relationships with existing partners and explore new partnerships.
• Prepare presentations and proposals.

Knowledge, Skills, Licenses

• Strong leadership, communication, and interpersonal skills.
• Strong strategic thinking and decision-making abilities
• Ability to persuade and influence others.
• Exceptional presentation skills.
• Knowledge of advertising and sales promotion techniques.
• Proficiency in CRM software and sales tracking tools.
• Ability to analyze data, draw insights, and make informed decisions.
• Ability to work under time constraints and daily deadlines.
• Versatility in job functionality and quick to assimilate procedural changes.

EDUCATION

• Bachelor's degree (B. A.) from four-year college or university, preferred

EXPERIENCE

• Minimum of 5 years in Sales Management role; required
• Knowledge of Microsoft Office suite of products (excel, word, outlook); required
• Previous work experience in the Automotive Finance industry; preferred
• Knowledge of web applications and navigation; preferred
• Knowledge/Experience with the use of DealerTrack, Routeone, or CUDL; beneficial

PAY PLAN

• $54,000.00 - $108,000.00 Annually with Bonus
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable

SCHEDULE

• Full-time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.