National Accounts Coordinator – Fire & HVAC

S. A. Comunale Co., Inc.; Barberton (OH); On-site; USD 52,000 - 70,000; Full time

Job summary

S. A. Comunale Co., Inc. is seeking a National Accounts Representative to manage customer requests related to inspection and service of fire protection systems. The role focuses on growing National Accounts revenues while ensuring profitability and compliance with guidelines.

Ideal candidates will thrive in a fast-paced environment, delivering strong customer service, supporting inspections and services, and maintaining excellent communication with account stakeholders.

Qualifications

• High School Diploma or GED required.
• 3+ years’ experience in a call center or customer service environment.
• Strong customer service skills and willingness to learn new systems.

Responsibilities

• Schedule service and inspection of customer sites and set frequencies.
• Perform follow up on outstanding work orders.
• Maintain subcontractor relations and negotiate rates as needed.

Skills

Call center experience

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

S. A. Comunale Co., Inc. is seeking a National Accounts Representative to manage customer requests related to inspection and service of fire protection systems. The role focuses on growing National Accounts revenues while ensuring profitability and compliance with guidelines.

Ideal candidates will thrive in a fast-paced environment, delivering strong customer service, supporting inspections and services, and maintaining excellent communication with account stakeholders.