National Account Manager (Fully Remote)

Crash Champions; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Crash Champions is seeking an experienced Account Manager for national collision repair accounts to drive growth and satisfaction. You will develop account plans, track metrics, and provide data-driven insights while coordinating cross-functional initiatives.

Expect 50% travel to client sites and industry events, with a focus on strengthening relationships and delivering measurable business outcomes through a customer-first approach.

Qualifications

• 5+ years in collision repair account management or operations.
• Advanced Excel, Power BI, Smartsheet and repair management software proficiency.
• Strong communication and customer-first mindset.

Responsibilities

• Develop account plans, track performance metrics, and provide data-driven insights.
• Act as primary contact, resolve issues, and lead cross-functional initiatives.
• Travel 50% to client sites and industry events.

Skills

Account management

Data analysis

Communication

Customer focus

Tools

Excel

Power BI

Smartsheet

Repair management software

Job description

• Manage strategic growth and satisfaction of key national accounts in collision repair.
• Maintain relationships, meet contractual obligations, and drive business outcomes.

Duties:

• Develop account plans, track performance metrics, and provide data-driven insights.
• Act as primary contact, resolve issues, and lead cross-functional initiatives.
• Travel 50% to client sites and industry events.

Qualifications:

• 5+ years in collision repair account management or operations.
• Advanced Excel, PowerBI, Smartsheet, and repair management software proficiency.
• Strong communication and customer-first mindset.

Crash Champions

Crash Champions is the largest founder-led multi-shop operator of collision repair in the U.S., with over 650 locations across 38 states. Founded in 1999, the company emphasizes a 'People First' culture and is one of the industry's fastest-growing brands.