National Account Manager

De'Longhi Group; United States; Remote; USD 125,000 - 140,000; Full time

Job summary

De’Longhi America is seeking a National Account Manager to lead Costco and national retail partnerships. You will drive revenue growth, manage promotions, and supervise forecasting with cross-functional teams across Marketing, Supply Chain, and Finance.

This role emphasizes strategic account expansion and profitability. The position requires strong negotiation, analytical, and presentation skills, with regular travel to the NJ area and a remote work setup.

Qualifications

• Minimum 7 years sales experience in tangible goods, preferably consumer goods.
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Responsibilities

• Manage day-to-day operations of the Costco account and other national accounts.
• Collaborate with HQ Marketing, Supply Chain, Operations, Client Services, Finance.

Skills

Negotiation

Analytical skills

Forecasting

Relationship building

Project management

Presentation skills

Communication skills

Circana data analysis

Tools

MS Office

Google Suite

EDI systems

Circana data

Job description

• Reporting Structure: Reports directly to a VP of Sales
• Direct Reports: No
• Work Location: Remote (reports into the Upper Saddle River, NJ Office with regular required travel to the NJ office)

We are currently looking to add a National Account Manager to the De’Longhi America team. This multi-faceted role combines sales strategy, account management, and detailed forecasting support. The candidate will play a critical part in maintaining customer loyalty, driving revenue growth, and expanding our business with key retail partners, with a primary focus on ensuring continued growth for our Costco account.

KEY RESPONSIBILITIES:

• Manage the day-to-day operations of our Costco account as well as other national accounts as we continue to build the business
• Help to develop and achieve sales objectives by expanding product assortments, maintaining and executing a full year promotional/marketing calendar, and ensuring strong operational performance.
• Interface with customers and attend necessary customer meetings
• Collaborate regularly with HQ partners in various departments – Marketing, Supply Chain, Operations, Client Services, Finance
• Build business with key accounts while focusing effort to increase sales, profitability, and brand exposure
• Develop and execute fully planned out annual promotional calendars including negotiation of events, claims processing and managing a marketing budget to support all activities.
• Develop and present ROI models demonstrating the benefits of increased volume and effective product mixes to the account
• Monitor weekly and monthly sell through reporting as well as inventory levels to determine necessary strategy and forecasting changes needed
• Monitor competitive product launches/strategies that may impact the business and make recommendations accordingly
• Conduct line reviews with key retail partners, including Costco, to evaluate product performance, optimize SKU assortments, and identify strategic expansion opportunities to drive category growth
• Perform comprehensive inventory and Circana data analysis, evaluating in-store stock levels, reallocating inventory across low-stock regions, and conducting sell-through analysis and forecasting for .com SKUs
• Maintain accurate records of assortments, events, and spending

KEY REQUIREMENTS:

• Minimum of 7 years sales experience for a tangible goods company, preferably for a consumer goods company
• Minimum of 3 years of experience supporting retail operations
• Experience managing Costco account preferred
• Strong negotiation skills with a proven track record of securing favorable terms and agreements with retail partners
• Ability to build successful relationships with retail customers within multiple layers of the organization
• Possess strong problem solving skills and analytical/forecasting abilities with initiative to search out answers when needed
• Ability to manage multiple projects at one time with a clear strategy and focus on tracking progress and completion within a timely manner
• Strong presentation and communication skills, with experience preparing and delivering pitches and business reviews to key retail stakeholders
• Strong organizational skills and detail oriented
• Proficient with MS Office and Google Suite applications
• Experience with EDI and order tracking
• Experience with Circana data and analysis
• Ability to travel approximately 25% (domestic and international)

About De’Longhi:

For almost 50 years, we have been creating products with unique designs for our consumers that find their way into the homes of millions of people. Every day around the world, our over 9,000 people give their best, studying innovative solutions and creating products to let our consumers enjoy special experiences and authentic moments. We believe in shaping the world with our hands. We are the Everyday Makers.

An international Group with worldwide presence:

The De’Longhi Group, headquartered in Treviso Italy is one of the world’s leading players in small domestic appliances associated with the world of coffee, kitchen, air conditioning, and home care, present in over 120 markets worldwide. The Group consists of 5 iconic brands: De’Longhi, Kenwood, Braun, Nutribullet, and Ariete. Click here to learn more about the De’Longhi Group.

A local North American headquarters:

De’Longhi North America, our North American Regional HQ, consists of the US, Canada, and Mexico markets (a team of around 100). We hold an emphasis on teamwork and collaboration, knowing that we can only achieve more, together. Working within North America gives you a unique opportunity to directly drive results locally, impacting the overall growth of the Group. We pride ourselves on a collaborative, inclusive culture of passionate individuals.

What We Offer:

• Compensation: $125,000-$140,000 + bonus
• Robust & inexpensive health coverage for you and your family through medical, dental and vision plans
• Financial protection through life, accidental death & dismemberment, and long-term disability insurance
• A company matching 401k plan
• Generous paid time off including vacation, personal, sick, company holidays, and bereavement days so you can take the time you need
• **Employee benefit programs are tailored by country and subject to change as we continually optimize our offerings.**

Learning & Development:

• All employees are provided with LinkedIn Learning licenses and unlimited access to LinkedIn Learning’s courses
• Global hub of learning & development resources including global webinars covering a variety of technical, soft skills, and language training
• Organized annual volunteer day, donation opportunities throughout the year with local non-profit organizations

Our Core Values:

Ambition, Courage, Passion, Competence, Teamwork, Heritage, Respect

Please contact Human Resources at [e-mail] if you have any questions regarding the role, compensation or benefits package or if you require a reasonable accommodation to complete a job application, attend an interview, or otherwise participate in the hiring process.