National Account Manager

BCD Travel; United States; Remote; USD 76,000 - 86,000; Full time

Job summary

An established industry player is seeking a National Account Manager to oversee a diverse client portfolio. This remote position requires building strong relationships, managing client needs, and ensuring strategic alignment with business goals. The ideal candidate will have a background in travel management, excellent communication skills, and a knack for improving profitability. Join a vibrant and inclusive team where your contributions will drive success and innovation in the travel sector. Enjoy flexible working hours and a competitive compensation package while making a meaningful impact in the industry.

Benefits

Flexible working hours

Work-from-home opportunities

Generous vacation days

Wellbeing tools

Travel industry discounts

Inclusive work environment

Qualifications

• Prior travel management company or related business travel account experience desired.
• Ability to act as a 'business owner' and own the growth/profitability of client portfolio.

Responsibilities

• Manage all aspects of assigned client portfolio including client retention and contract negotiation.
• Build strong relationships at all levels within the client organization.

Skills

Account management

Communication skills

Travel industry knowledge

Client relationship management

Job description

National Account Manager

Date:

Mar 26, 2025

Location:

US, Virtual, NOAM

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

National Account Manager (Remote)

Full time, United States

You will be responsible for managing all aspects of assigned client portfolio of a national (local country) account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues.

As a National Account Manager, you will

• Build strong relationships at all levels within the client organization and become their credible partner for travel-related matters


• Ensure that BCD Travel is aware of any strategic changes within the client organization and recommend the formulation of a "best-fit" strategy


• Develop account plans through strong knowledge of the client's business strategy, goals, priorities, and key issues


• Improve profitability where possible through pricing adjustment, technology introduction, or any other upselling opportunities


• Strong partnership within the team and other departments to meet customer requirements


• Assist with ad-hoc projects as necessary and undertake any other reasonable duties as required

About you

• Prior travel management company or related business travel account experience desired


• Account management experience required


• Ability to act as a 'business owner' and own the growth/profitability of client portfolio


• Thorough knowledge of travel industry technology and business knowledge


• Excellent communication and presentation skills, with the ability to engage at all levels comfortably


• Highly proficient in spoken and written English

About us

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You'll be offered

• Flexible working hours and work-from-home or remote opportunities


• Opportunities to grow your skillset and career


• Generous vacation days so you can rest and recharge


• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools


• Travel industry professional perks and discounts


• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position ofNational Account Manager is between $76,000 and $86,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].

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