National Account Manager

Ghirardelli Chocolate; Jefferson City (MO); Remote; USD 119,000 - 154,000; Full time

Job summary

Ghirardelli Chocolate is seeking a National Account Manager to drive sales budgets, item distribution, and MAPS targets for major accounts nationwide. You will build senior-level customer partnerships, lead cross-functional initiatives, and deliver compelling presentations to influence in-store execution.

The role requires at least 5 years of direct selling experience, a BA/BS degree or equivalent, strong negotiation and category-management skills, and willingness to travel up to 35% across the

Qualifications

• BA/BS degree or equivalent work experience.
• 5+ years of direct selling experience.
• Willingness to travel 25–35% to meet customers and collect market insights.

Responsibilities

• Manage and achieve sales budget and MAPS objectives for assigned accounts.
• Develop senior level customer relationships to enable joint business planning.
• Lead cross-functional initiatives to drive customer-driven initiatives and in-store execution.
• Prepare and present customer-facing presentations that support Ghirardelli’s strategic goals.
• Forecast and manage volume and profit for assigned accounts; monitor trade funds and expenses.
• Travel approximately 25–35% and frequently work at a desk or on calls with customers.

Skills

Direct selling experience

Negotiation skills

Category management

Customer relationships

Presentation skills

Cross-functional collaboration

Education

BA/BS Degree or equivalent work experience

Job description

WHO WE AREAt Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.Job SummaryA National Account Manager is responsible for achieving the sales budget, new item distribution targets, trade promotion budget, forecasting targets, expense management, and MAPS objectives for assigned accounts. This includes all customer communication, trade funds management, forecasting and accountability for volume, profit and in-store conditions.This position may have multiple customers/HQ selling contacts and they may call on a larger customer directly as the main point of contact. Sales volume can range from $10M to $30M.· Manage and achieve sales controllables· Exceed MAPS objectives as outlined in customer game plan· Develop senior level customer relationships that drive joint business planning execution· Being a leader within the company and collaborating cross functionally to create customer driven initiatives that achieve game plan goals· Ability to prepare and present customer-facing presentations that drive Ghirardelli’s in-store execution· Strong negotiation skills· Demonstrate category management skillset that will drive customer partnerships and executionSalary Range: $118,700 - $154,400BA/BS Degree or equivalent work experienceMinimum of 5 years of direct selling experienceThis position may work out of a team sales office or home officeTravel on average of 25% but up to 35%.Spends 60% of time at desk working at computer or phone.Spends 25% of time interacting with key customers for purpose of influencing business results.Spends 15% of time observing conditions in retail outlets, attending off-site sales meetings and performing other miscellaneous activities.Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)Rare to Occasional ability to lift and carry up to 50 poundsAbility to travel to various locations across the country or local travel to meetings