National Account Manager

Inter-Con Security; Hebron Estates (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading security firm in Hebron Estates is seeking a National Account Manager to oversee operational security for large-scale clients. You will manage staff, ensure contract compliance, and maintain fiscal accountability. The ideal candidate has 8-10 years of supervisory experience and a Bachelor's degree in business or a related field. Strong communication skills are essential. This role plays a key part in enhancing client relationships while achieving performance targets.

Qualifications

• 8-10 years of supervisory experience in operations, managing a diverse client portfolio.
• Bachelor’s degree in business or related preferred.
• Excellent written and oral communication skills.

Responsibilities

• Interact with senior client representatives to measure contract KPIs.
• Administer internal control programs for contract requirements.
• Engage subordinate Managers to ensure contract compliance.
• Manage financial performance projections and budgeting.
• Provide training for Managers and Supervisors.

Skills

Supervisory experience

Excellent written communication

Excellent oral communication

Client relationship management

Business acumen

Education

Bachelor’s degree in business or related

Job description

The National Account Manager (NAM) will reporting to the Senior Vice President and will manage operational security force programs on large scale National Accounts, while being a constant liaison with client representatives to measure contract KPI’s and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.

Primary Responsibilities

• Interact with senior client representatives on designated clients to measure contract KPIs and key long-term initiatives.
• Administers internal control programs to facilitate the operational or administrative requirements of the contract.
• Engages subordinate Managers and Security Operators to ensure contract compliance and define performance expectations.
• Receives and executes technical directions as the client may issue within the terms and conditions of the contract.
• Ensure sound business practices are deployed to comply with financial performance projections.
• Manage quarterly and annual budgeting process and P&L responsibilities.
• Maintains high standards of competence through such instruction and training for the Managers, Supervisors, and Security force.
• Provides direct management to subordinate personnel.
• Ability to set overall strategy and drive process improvement.

Qualifications

• 8-10 years of supervisory experience in operations, managing a diverse client portfolio.
• Bachelor’s degree in business or related preferred.
• Excellent written and oral communication skills.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.