National Account Manager

CheckSammy Inc.; Addison (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

CheckSammy Inc. in Addison, Texas is seeking a motivated National Account Manager to serve as the primary contact for a portfolio of national accounts. You will nurture long-term client relationships, drive revenue growth, and ensure outstanding service across all touchpoints.

In this role you will collaborate with Sales, Operations, Customer Success, and Finance to prepare proposals, renewals, and strategic recommendations. Strong communication and CRM skills are essential for success.

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• 3-5+ years of experience in Account Management, Customer Success, Sales, or Business Development.
• Proven success growing revenue within existing customer accounts.
• Strong communication, presentation, and relationship-building skills.
• Excellent organizational and time management abilities.
• Experience using CRM platforms such as HubSpot, Salesforce, or similar.
• Ability to manage multiple priorities while delivering exceptional customer service.
• Self-motivated, proactive, and results-oriented.

Responsibilities

• Manage a portfolio of national customer accounts as primary contact.
• Develop trusted relationships with key stakeholders and decision-makers.
• Identify opportunities to upsell and cross-sell services.
• Conduct regular business reviews to ensure satisfaction and identify future needs.
• Collaborate with Sales, Operations, Customer Success, and Finance to deliver an exceptional experience.
• Prepare proposals, pricing, service recommendations, and renewals.
• Resolve customer concerns quickly while maintaining relationships.
• Track activity, account performance, and sales opportunities in CRM.
• Meet or exceed retention, revenue growth, and satisfaction goals.
• Stay informed on industry trends to provide strategic recommendations.

Skills

Relationship-building

Communication

Time management

CRM systems

Sales experience

Multi-tasking

Education

Bachelor's degree preferred

Tools

HubSpot

Salesforce

Job description

Description

At CheckSammy, we're looking for a motivated and relationship-focused National Account Manager to join our growing team. In this role, you'll serve as the primary point of contact for a portfolio of national accounts, ensuring exceptional customer service while identifying opportunities to expand business through upselling and cross-selling.

If you're passionate about building long-term client relationships, delivering outstanding service, and driving revenue growth, we'd love to hear from you.

What You'll Do

• Manage a portfolio of national customer accounts, serving as the primary point of contact.
• Develop trusted relationships with key customer stakeholders and decision-makers.
• Proactively identify opportunities to expand existing business through upselling and cross-selling additional services.
• Conduct regular business reviews to ensure customer satisfaction and identify future needs.
• Collaborate with Sales, Operations, Customer Success, and Finance teams to deliver an exceptional customer experience.
• Prepare proposals, pricing, service recommendations, and contract renewals.
• Resolve customer concerns quickly while maintaining strong client relationships.
• Track customer activity, account performance, and sales opportunities within the CRM.
• Meet or exceed customer retention, revenue growth, and satisfaction goals.
• Stay informed on industry trends and competitive offerings to provide strategic recommendations to customers.

Requirements

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• 3-5+ years of experience in Account Management, Customer Success, Sales, or Business Development.
• Proven success growing revenue within existing customer accounts.
• Strong communication, presentation, and relationship-building skills.
• Excellent organizational and time management abilities.
• Experience using CRM platforms such as HubSpot, Salesforce, or similar.
• Ability to manage multiple priorities while delivering exceptional customer service.
• Self-motivated, proactive, and results-oriented.

Preferred Experience

• Experience in environmental services, waste management, sustainability, logistics, facility services, commercial cleaning, or other B2B service industries.
• Experience managing multi-location or national customer accounts.