National Account Executive

Retention Express LLC; United States; Remote; USD 55,000 - 140,000; Full time

Benefits offered by this job

Remote work

Flextime

PTO

Job summary

Retention Express LLC is hiring founding Account Executives - AI Solutions to drive revenue, own customer outcomes, and help shape how AI is deployed in real-world customer operations.

This role sells AI Voice, AI Chat, AI SMS, and Live Agent Support to SMB and Mid-Market businesses. Work remotely with flextime, strong uncapped commissions, and clear opportunities for rapid career growth. 10-15% travel included.

Qualifications

• 2–5 years of SaaS, Telecom, CCaaS, BPO, or technology sales experience.
• Proven success building pipeline and closing consultative sales.
• Comfortable selling to SMB and Mid-Market businesses.
• Passionate about AI, automation, and customer experience.
• Resourceful, proactive, and driven by results.
• Comfortable speaking with everyone from business owners to C-suite executives.

Responsibilities

• Own the full sales cycle from prospecting to close.
• Generate a significant portion of your own pipeline.
• Sell consultative AI solutions that solve real business problems.
• Stay engaged after the sale to ensure customer success and identify expansion opportunities.
• Help shape our go-to-market strategy as one of our first dedicated AI sales hires.

Skills

SaaS sales

Consultative selling

Pipeline development

Executive communication

Remote selling

Job description

Help Shape the Future of AI Customer Experience

Retention Express is a fast-growing AI Customer Experience BPO helping SMB and Mid-Market businesses automate customer engagement, improve customer experience, reduce churn, and grow revenue through our Omnichannel AI Customer Experience Platform.

Our solutions combine AI Voice, AI Chat, AI SMS, Reputation Management, and U.S.-based Live Agent Support to help businesses scale without proportionally increasing headcount.

We are hiring our (Founding) Account Executives - AI Solutions who can drive revenue, own customer outcomes, and help shape how AI is deployed in real-world customer operations.

This isn't a traditional sales role.

We're looking for someone who can:

• Own the full sales cycle from prospecting to close
• Generate a significant portion of their own pipeline
• Sell consultative AI solutions that solve real business problems
• Stay engaged after the sale to ensure customer success and identify expansion opportunities
• Help shape our go-to-market strategy as one of our first dedicated AI sales hires

Our Ideal Candidate

• 2–5 years of SaaS, Telecom, CCaaS, BPO, or technology sales experience
• Proven success building pipeline and closing consultative sales
• Comfortable selling to SMB and Mid-Market businesses
• Passionate about AI, automation, and customer experience
• Resourceful, proactive, and driven by results
• Comfortable speaking with everyone from business owners to C-suite executives

What You'll Be Selling

• AI Voice / AI Chat / AI SMS
• Live Agent Support
• Technology Solutions

Why Join Retention Express?

• Remote, Flextime, and PTO
• Work directly with company leadership
• Help build a rapidly growing AI Support business
• High visibility with significant career growth opportunities
• Opportunity to make a real impact on customers and the future of AI-powered customer engagement
• 10-15% travel

Base: $55,000–$75,000 + Uncapped Commission

• OTE: $120,000–$140,000+

Our motto says it all:

Automate the Easy. Escalate the Hard. Deliver Results.