Nantucket EMS Dispatcher - Life-Saving Calls

Emergency Telecommunicator Services; Nantucket (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Nantucket opportunities. You will receive calls, verify locations, gather incident details, and assign or coordinate EMS resources following approved protocols.

Responsibilities include prioritizing responses, providing pre-arrival instructions, documenting call data, and maintaining CPR/dispatcher certifications as required by the vacancy. Overnight and shift rotations may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Nantucket opportunities. You will receive calls, verify locations, gather incident details, and assign or coordinate EMS resources following approved protocols.

Responsibilities include prioritizing responses, providing pre-arrival instructions, documenting call data, and maintaining CPR/dispatcher certifications as required by the vacancy. Overnight and shift rotations may apply.