Emergency Medical Dispatcher — 24/7 Critical Calls & Coordination

Emergency Telecommunicator Services; Salisbury (MD); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Nanticoke, MD, is seeking skilled Emergency Medical Dispatchers to handle urgent calls and coordinate response resources. You will verify locations, obtain critical details, and determine priorities using approved protocols.

Training or sponsorship may be offered for EMT/CPR credentials as required by the vacancy. Role involves shifts that may include overnights, weekends, and holidays in a continuous emergency operations setting.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and coursework may be required.
• EMD/paramedic credentials not universally required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Call handling

Priority assessment

Dispatch coordination

Data entry

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Nanticoke, MD, is seeking skilled Emergency Medical Dispatchers to handle urgent calls and coordinate response resources. You will verify locations, obtain critical details, and determine priorities using approved protocols.

Training or sponsorship may be offered for EMT/CPR credentials as required by the vacancy. Role involves shifts that may include overnights, weekends, and holidays in a continuous emergency operations setting.