NA Benefits Lead — Health, Retirement & Compliance

Alfa Laval Mid Europe GmbH; Richmond (VA); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

401(k) plan

Full benefits package

Job summary

Alfa Laval is seeking a North America Benefits Partner who will manage end-to-end benefits programs across the United States and Canada. This on-site hybrid role supports HR, payroll, finance, and employees from Richmond, VA or Houston, TX.

You will own Open Enrollment, retirement programs, and compliance with ERISA/ACA/HIPAA, while optimizing data accuracy across HRIS and vendors. A Bachelor's degree and 5+ years' benefits experience are required.

Qualifications

• Minimum 5 years of progressive benefits administration experience.
• Demonstrated hands-on experience administering employee benefit programs in the US and Canada.
• Proven experience managing annual Open Enrollment processes from planning through execution.
• Experience administering retirement programs including U.S. 401(k) and Canadian retirement programs.
• Experience managing leave of absence programs and disability administration.
• Strong knowledge of US and Canadian benefits compliance requirements.
• Experience managing relationships with brokers, carriers, third-party administrators, and retirement plan providers.
• Ability to perform benefits audits, reconciliations, and data integrity reviews.
• Advanced Excel skills are required.
• HRIS experience with Workforce Now.

Responsibilities

• Serve as the primary administrator for all employee benefit programs across the United States and Canada.
• Manage the day-to-day administration of health and welfare plans, including medical, dental, vision, life insurance, disability, health savings accounts, wellness programs, and voluntary benefits.
• Administer employee eligibility, enrollments, terminations, qualifying life events, beneficiary updates, and dependent verification activities.
• Lead the annual Open Enrollment process for the United States and Canada, including planning, vendor coordination, communications, audits, testing, and post-enrollment reconciliation.
• Administer U.S. 401(k), Deferred Compensation, and Canadian retirement and savings programs while partnering with vendors to support employee education and plan administration.
• Coordinate and administer leave of absence programs, including FMLA, parental leave, short-term disability, long-term disability, and applicable Canadian leave programs.
• Manage relationships with brokers, insurance carriers, third-party administrators, retirement providers, and other benefits vendors to ensure effective service delivery.
• Ensure compliance with ERISA, COBRA, ACA, HIPAA, FMLA, Section 125 plans, and related regulatory requirements.
• Perform ongoing audits, reconciliations, and reporting activities to maintain data accuracy across HRIS, payroll, carrier, and vendor systems.
• Investigate and resolve employee benefit inquiries and escalations while delivering exceptional customer service and support.
• Develop and maintain benefits communications, educational resources, policies, and procedures that enhance the employee experience.
• Identify opportunities to improve benefits administration processes, support system enhancements and integrations, and partner with HR, Payroll, Finance, and business leaders on strategic benefits initiatives.

Skills

Advanced Excel

HR data analysis

Independent work

Education

Bachelor's degree in HR/Business

Tools

Workforce Now

Power BI

Job description

Alfa Laval is seeking a North America Benefits Partner who will manage end-to-end benefits programs across the United States and Canada. This on-site hybrid role supports HR, payroll, finance, and employees from Richmond, VA or Houston, TX.

You will own Open Enrollment, retirement programs, and compliance with ERISA/ACA/HIPAA, while optimizing data accuracy across HRIS and vendors. A Bachelor's degree and 5+ years' benefits experience are required.