Mystery Shopper (ID Testing)

Serve Legal Limited; Kentucky; On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible hours

Bonuses for performance

Refer a friend bonus

Travel opportunities with expenses

Job summary

Serve Legal Limited is seeking Compliance Auditors (Mystery Shopper) for flexible, part-time work that fits around your schedule. Audit supermarkets, high-street retailers and betting shops, make a purchase, check for ID, and report your findings.

We offer training, bonuses, and career growth with opportunities to earn through referrals. You can keep what you buy up to £40 during audits, and age restrictions apply: 16+ generally, with some age verification audits for 18–19-year-olds.

Qualifications

• Essential skills include attention to detail, clear written reports, and accurate observation of customer interactions.
• Candidates should communicate effectively and work reliably with minimal supervision.
• Strong time management and organisational skills are required to handle multiple audits and deadlines.

Responsibilities

• Audit diverse locations (supermarkets, retailers, betting shops) and perform a purchase as required.
• Record findings and report back through the system, ensuring compliance with audit requirements.

Skills

Attention to detail

Written communication

Observation skills

Reliability

Time management

Independence

Follow instructions

Organisation

Job description

Join Our Team as a Compliance Auditor (Mystery Shopper)!

Are you looking for a flexible part-time role that fits around your schedule? Serve Legal is seeking enthusiastic individuals to join our team as Compliance Auditors.

What Does the Job Involve?

As a Compliance Auditor, you'll audit various locations, including supermarkets, high-street retailers, and betting shops. Your task? Make a specific purchase, see if you are asked for ID and report back.

Why Join Us?

• Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!
• Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our 'Refer a Friend' scheme.
• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
• Varied Work: Each audit presents a new challenge, ensuring you're engaged and motivated every step of the way.
• Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!
• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!
• Age Restrictions: We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!

What We’re Looking For:

• Fluent in written and spoken English.
• Strong communication abilities.
• Keen attention to detail.

No prior experience? No problem! Our dedicated Area Managers will provide comprehensive training and mentorship to set you up for success.

We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA

Essential skills:

• Attention to detail: accurately observing store staff and recording findings correctly.
• Strong written communication: completing clear, accurate audit reports.
• Observation skills: noticing details about customer service, store procedures, and compliance practices.
• Reliability and professionalism: completing audits on time and following instructions precisely.
• Time management: planning and completing multiple audits efficiently.
• Independence: working alone with minimal supervision.
• Following instructions: adhering to specific audit requirements and purchase scenarios.
• Organisation skills: managing audit deadlines, receipts, and reports.

Desirable skills:

• Ability to drive is desired, but not a necessity to the role.