Mystery Shopper (ID Testing)

Serve Legal Limited; Islington (MA); Hybrid; USD 18,000 - 41,000; Part time

Benefits offered by this job

Refer a friend bonus

Grocery allowance

Travel expenses covered

Job summary

Serve Legal Limited is seeking part-time auditors to conduct store audits across the UK and Ireland. You will observe staff, record findings, and prepare concise audit reports while following specific audit requirements.

Flexible hours, competitive per-audit pay, and bonuses for outstanding performance are offered. Training and mentorship are provided by Area Managers to ensure success.

Qualifications

• Attention to detail and accuracy in observations.
• Clear, concise written audit reports.
• Ability to work independently and manage multiple audits.
• Excellent time management to meet deadlines.

Responsibilities

• Conduct audits at assigned locations.
• Record findings accurately.
• Prepare clear audit reports.
• Follow audit instructions and purchase scenarios.
• Maintain timely completion of multiple audits.

Skills

Attention to detail

Written communication

Observation skills

Reliability

Time management

Independence

Following instructions

Organization

Job description

Why Join Us?

• Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!
• Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our 'Refer a Friend' scheme.
• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
• Varied Work: Each audit presents a new challenge, ensuring you're engaged and motivated every step of the way.
• Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!
• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!
• Age Restrictions: We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!

What We're Looking For:

• Fluent in written and spoken English.
• Strong communication abilities.
• Keen attention to detail.

No prior experience? No problem! Our dedicated Area Managers will provide comprehensive training and mentorship to set you up for success.

We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA

There is no prior experience required for this role, our dedicated area managers will provide comprehensive training and mentorship to set you up to be a successful auditor.

Essential skills:

• Attention to detail: accurately observing store staff and recording findings correctly.
• Strong written communication: completing clear, accurate audit reports.
• Observation skills: noticing details about customer service, store procedures, and compliance practices.
• Reliability and professionalism: completing audits on time and following instructions precisely.
• Time management: planning and completing multiple audits efficiently.
• Independence: working alone with minimal supervision.
• Following instructions: adhering to specific audit requirements and purchase scenarios.
• Organisation skills: managing audit deadlines, receipts, and reports.

Desirable skills:

• Ability to drive is desired, but not a necessity to the role.