Mystery Shopper (ID Testing)

Serve Legal Limited; Eastham (MA); On-site; USD 21,000 - 34,000; Part time

Job summary

Serve Legal Limited is offering part-time auditor roles with flexible scheduling across various locations. No prior experience required as Area Managers provide visible training and mentorship to ensure success in auditing processes.

Auditors will perform observations, document findings, and report on customer service and compliance practices, while maintaining high standards of accuracy and reliability.

Qualifications

• Fluent in written and spoken English.
• Strong communication abilities.
• Keen attention to detail.

Responsibilities

• Conduct audits with accuracy and integrity.
• Record findings clearly in audit reports.
• Follow audit instructions and document purchase scenarios.

Skills

Attention to detail

Fluent English

Strong communication

Observation skills

Reliability

Time management

Independent work

Following instructions

Organisation

Job description

Why Join Us?

• Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!
• Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our 'Refer a Friend' scheme.
• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
• Varied Work: Each audit presents a new challenge, ensuring you're engaged and motivated every step of the way.
• Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!
• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!
• Age Restrictions: We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!

What We're Looking For:

• Fluent in written and spoken English.
• Strong communication abilities.
• Keen attention to detail.

No prior experience? No problem! Our dedicated Area Managers will provide comprehensive training and mentorship to set you up for success.

We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA

There is no prior experience required for this role, our dedicated area managers will provide comprehensive training and mentorship to set you up to be a successful auditor.

Essential skills:

• Attention to detail: accurately observing store staff and recording findings correctly.
• Strong written communication: completing clear, accurate audit reports.
• Observation skills: noticing details about customer service, store procedures, and compliance practices.
• Reliability and professionalism: completing audits on time and following instructions precisely.
• Time management: planning and completing multiple audits efficiently.
• Independence: working alone with minimal supervision.
• Following instructions: adhering to specific audit requirements and purchase scenarios.
• Organisation skills: managing audit deadlines, receipts, and reports.

Desirable skills:

• Ability to drive is desired, but not a necessity to the role.