MVD Customer Service Specialist: Licensing & Titling

State of Arizona; Scottsdale (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Sick leave

Vacation with 10 paid holidays per yr

Paid parental leave

Job summary

Arizona Department of Transportation in Scottsdale is hiring for Customer Service Representative 1 & 3 to assist the public with motor vehicle services at a local MVD field office, including licensing, titling, testing and permits. This position emphasizes timeliness, accuracy, security, and adherence to ADOT policies and procedures.

CSR 3 requires one year of MVD experience or completion of training with adherence to performance standards.

Qualifications

• Knowledge of ADOT/MVD rules is a plus.
• Strong customer service and communication skills required.

Responsibilities

• Process credentials and title work with accuracy and security.
• Answer customer questions and perform data entry and system research.
• Administer testing and conduct VIN validation and photo capture.

Skills

Customer service

Communication

Job description

Arizona Department of Transportation in Scottsdale is hiring for Customer Service Representative 1 & 3 to assist the public with motor vehicle services at a local MVD field office, including licensing, titling, testing and permits. This position emphasizes timeliness, accuracy, security, and adherence to ADOT policies and procedures.

CSR 3 requires one year of MVD experience or completion of training with adherence to performance standards.