Live Racing Teller - Part Time

Hollywood Casino Bangor; Bangor (ME); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid time off

Wellness programs

401(k) matching

Day-one medical coverage

Annual performance bonus

Job summary

Hollywood Casino Bangor is seeking a Teller to join their team in Bangor, Maine. The position involves handling customer transactions, cashing tickets, and providing excellent guest service in a dynamic environment. Candidates must be at least 18 years old, have a high school diploma or equivalent, and possess some experience in a related field. Starting salary is $16.00 per hour, alongside a comprehensive benefits package that includes wellness programs and paid time off.

Qualifications

• Minimum of 18 years of age.
• Six months related experience and/or training preferred.
• Must be licensed by Maine Harness Racing Commission.

Responsibilities

• Enters customers' transactions and issues tickets.
• Cashes tickets and pays out winnings.
• Provides friendly and efficient guest service.
• Ensures scheduled simulcast races are monitored.

Skills

Cash handling

Customer service

Proficient in Microsoft Windows

Basic math skills

Verbal communication

Education

High School diploma or equivalent

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Enters customers' transactions into computer and issues tickets.
• Cashes tickets, cancels tickets and pays out winnings.
• Counts all cash on hand at end of shift to balance to net cash responsibility.
• Provides friendly and efficient guest service.
• Sells vouchers and provides results and summaries as requested.
• Ensures scheduled simulcast races are on designated monitors in the OTB. Using the designated switching system.
• Tellers will punch tickets expeditiously and accurately.
• Tellers will take wagers, count back change and cash winning tickets accurately.
• Tellers will ensure all underage customers remain outside the green line.
• Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard “Verify ID for Wagering”).
• Tellers will assist novice wagerers with the wagering process by taking time to place and explain wagers in a friendly and non‑intimidating manner.
• Tellers will ensure that guests complete IRS forms as required.
• Tellers will adhere to uniform grooming and appearance standards.
• Tellers will answer or seek answers to all guest questions, including questions regarding the property, products and promotions.
• Other duties may be assigned.

BRING US YOUR BEST.

• Must be a minimum of 18 years of age.
• High School diploma or equivalent.
• Six months related experience and/or training preferred; or equivalent combination of education and experience.
• Must be proficient with Microsoft Windows, Excel and Word.
• Must be able to read and write in English and have good verbal communicating skills.
• Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be licensed by Maine Harness Racing Commission.

Equal Opportunity Employer

PENN Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other protected class. The company assures a diverse and inclusive environment.

STARTING SALARY

$16.00 per hour