Music School Receptionist

Bach to Rock: America's Music School; Fulton (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Bach to Rock: America's Music School in Fulton, MD is seeking an administrative assistant to greet clients, answer phones, and support the management team.

You will help with scheduling, enrollment, registrations, and basic data entry in the contact manager, with emphasis on customer service and accurate record keeping.

The role requires English proficiency, basic MS Office, and the ability to work on-site in a music studio.

Qualifications

• High school diploma or GED required.
• Working knowledge of Microsoft Office software.
• Proficient in English speaking and writing.
• Additional languages are a plus.

Responsibilities

• Greet clients and prospective clients in a polite and courteous manner.
• Respond to internal and external phone calls and email.
• Assist with maintaining the school schedule.
• Assist B2R management in the active recruitment and registration of new students, which may include leading facility tours.
• Assist B2R management in customer service calls to aid in client retention.
• Enter registration and payment information into the B2R contact manager software.

Skills

Public interaction

English proficiency

Time management

Adaptability

Team collaboration

Background check clearance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Position Purpose

To greet clients, answer phone calls, and provide general administrative support to the B2R management team.

Essential Duties And Responsibilities

• To greet clients and prospective clients in a polite and courteous manner
• To respond to internal and external phone calls and email
• To assist with maintaining the school schedule
• To assist B2R management in the active recruitment and registration of new students, which may include leading facility tours
• To assist B2R management in customer service calls to aid in client retention
• To assist with entering registration and payment information into the B2R contact manager software

Knowledge and Abilities

• Ability to interact effectively with the public
• Ability to operate basic office equipment (eg: telephones, photocopiers, and computers)
• Ability to be physically present at the facility during its hours of operation
• Rudimentary knowledge of music and music education
• Effective time management and organizational skills
• Ability to work effectively with B2R staff and management
• Adaptable to changes in the workplace
• Ability to pass a background check

Education, Work Experience, and/or Licensure

• High school diploma or GED equivalent required
• Working knowledge of Microsoft Office software

Language Skills

• Must be proficient in English speaking and writing skills
• Additional language(s) are a plus

Physical Demands

• Ability to sit, stand, walk, travel up and down stairs, crouch, stoop and reach.
• Ability to lift and move the equipment typically associated with B2R’s day-to-day operation, e.g., amplifiers, keyboards, recording equipment, light furniture, etc.

Work Environment

• Basic office environment
• Music Studio

Rate

• $18-20 hourly

The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Bach to Rock reserves the right to modify this job description at its sole discretion.

This Bach to Rock is locally owned and operated by:

Howard Rocks LLC is an Equal Opportunity Employer.