Part Time Front Desk / Sales Assistant

Shoulak Music - Twin Cities; Plymouth (MN); On-site; USD 17,000 - 24,000; Part time

Job summary

Bach to Rock Plymouth is hiring a part-time front desk associate to greet visitors, answer calls, and support scheduling and recruitment. You will help manage lesson make-ups, process registrations and payments, and represent the school with friendly professionalism in a music-studio setting.

Starting at $15 per hour, we require at least two days weekly, with some summer shifts starting as early as 9am. Proficiency in English and basic Microsoft Office is expected.

Qualifications

• High school diploma or GED is required.
• Proficient English speaking and writing skills.
• Working knowledge of Microsoft Office software.

Responsibilities

• Greet clients and prospective clients in a polite and courteous manner.
• Respond to internal and external phone calls and email.
• Assist with maintaining the school schedule and make-up lessons.
• Assist with recruitment and registration of new students, including tours and outbound leads from events.
• Assist with customer service calls to aid in client retention.
• Enter registration and payment information into the B2R contact manager software.

Skills

Customer service

Sales pitch ability

Time management

Public interaction

Education

High school diploma or GED

Tools

Microsoft Office

Phone system

Job description

Position Purpose

To greet clients, answer incoming phone calls, help manage instructor schedules, provide general administrative support to the B2R management team, and make outbound sales calls to leads obtained at events (no cold calling).

Essential Duties And Responsibilities

• To greet clients and prospective clients in a polite and courteous manner
• To respond to internal and external phone calls and email
• To assist with maintaining the school schedule and make-up lessons
• To assist B2R management in the active recruitment and registration of new students, which may include leading facility tours and making outbound sales calls to leads obtained at events
• To assist B2R management in customer service calls to aid in client retention
• To assist with entering registration and payment information into the B2R contact manager software

Knowledge and Abilities

• Ability to interact effectively with the public
• Ability to make a "sales pitch" about our services that you'll be provided training on to help you sell our lessons to leads obtained at events (not cold calling)
• Ability to operate basic office equipment (eg: telephones, photocopiers, and computers)
• Ability to be physically present at the facility during its hours of operation
• Rudimentary knowledge of music and music education
• Effective time management and organizational skills
• Ability to work effectively with B2R staff and management
• Adaptable to changes in the workplace
• Ability to pass a background check

Education, Work Experience and/or Licensure

• High school diploma or GED equivalent required
• Working knowledge of Microsoft Office software

Language Skills

• Must be proficient English speaking and writing skills
• Additional language(s) are a plus

Physical Demands

• Ability to sit, stand, walk, travel up and down stairs, crouch, stoop and reach.
• Ability to lift and move the equipment typically associated with B2R's day-to-day operation, e.g., amplifiers, keyboards, recording equipment, light furniture, etc.

Work Environment

• Basic office environment
• Music Studio

The above statements ... Bach to Rock reserves the right to modify this job description in its sole discretion.

Details:

Compensation begins at $15/hr.

We are looking for someone who can offer at least 2 days a week, possibly covering shifts of other team members when needed.

• During Summer Camp season (or when other camps are offered), some shifts may start as early as 9am.

We are looking for someone reliable, punctual, and organized to represent our school at the front desk.

Bach to Rock offers the opportunity to work a flexible part time schedule in a fun environment with other like-minded musicians. B2R offers an hourly rate that is based on education, experience, expertise, and availability.

This Plymouth Bach to Rock location is locally owned and operated by:
JS Music, LLC

JS Music, LLC is an Equal Opportunity Employer.