Music Lessons Lead — Grow Programs & Student Experience

Music & Arts; City of Tonawanda (NY); On-site; USD 26,000 - 35,000; Full time

Job summary

Guitar Center is seeking a Lessons Lead to ensure a great experience for customers and students by selling lesson and rehearsal packages, answering questions, and giving tours of the Lessons facility.

The role requires strong customer focus, interpersonal communication, and organizational skills. You will mentor instructors, manage schedules, and drive curriculum sales while supporting a high-energy, inclusive environment.

Qualifications

• 3+ years of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
• Must be able to lift up to 25lbs.
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Increase the student count within the lesson program by driving and maintaining sales and promotional programs
• Sell rehearsal space
• Communicate with parents and students, ensuring an overall positive experience
• Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors
• Maintain and increase curriculum sales
• Ensure systems are functioning properly
• Maintain the lesson and rehearsal schedules for the facility
• Additional duties as assigned

Skills

Customer service

Communication

Organizational skills

Mentoring

Education

Associate’s Degree

Tools

Microsoft Office

Job description

Guitar Center is seeking a Lessons Lead to ensure a great experience for customers and students by selling lesson and rehearsal packages, answering questions, and giving tours of the Lessons facility.

The role requires strong customer focus, interpersonal communication, and organizational skills. You will mentor instructors, manage schedules, and drive curriculum sales while supporting a high-energy, inclusive environment.