Music Lessons Lead — Drive Growth & Student Experience

Music & Arts; Jacksonville (FL); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Guitar Center is hiring a Lessons Lead to ensure a superior customer experience by selling lesson and rehearsal packages, assisting customers with questions, and giving tours of the Lessons facility.

You will drive sales programs, coordinate lesson schedules with instructors, and maintain curriculum sales while guiding instructors and staff to deliver outstanding service. This role emphasizes teamwork and operational excellence across a busy retail environment.

Qualifications

• 3+ years of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
• Must be able to lift up to 25lbs.
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Increase the student count within the lesson program by driving and maintaining sales and promotional programs
• Sell rehearsal space
• Communicate with parents and students, ensuring an overall positive experience
• Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors
• Maintain and increase curriculum sales
• Ensure systems are functioning properly
• Maintain the lesson and rehearsal schedules for the facility
• Additional duties as assigned

Skills

Customer Focus

Interpersonal Communication

Organizational Skills

Performance Management

Education

Associate’s Degree

Job description

Guitar Center is hiring a Lessons Lead to ensure a superior customer experience by selling lesson and rehearsal packages, assisting customers with questions, and giving tours of the Lessons facility.

You will drive sales programs, coordinate lesson schedules with instructors, and maintain curriculum sales while guiding instructors and staff to deliver outstanding service. This role emphasizes teamwork and operational excellence across a busy retail environment.