Museum Visitor Services Specialist

International Association of Operative Millers (IAOM); Springfield (IL); On-site; USD 59,000 - 81,000; Full time

Job summary

Illinois State Museum in Springfield, IL, seeks two Visitor Services Associates to greet visitors, process admissions, orient guests, and offer information on exhibits and local attractions. Responsibilities include supporting educational programming and assisting with volunteer coordination.

Minimum qualifications include a bachelor’s degree or equivalent, plus 2 years in a museum or cultural setting; preferred is experience in visitor services and education, with proficiency in MS Office and

Qualifications

• Bachelor’s degree required or in progress relevant to the Museum’s mission.
• Two years of museum or cultural institution experience relevant to the disciplines.
• Experience in visitor/customer services or education preferred.

Responsibilities

• Serve as ambassador for the museum with the public.
• Assist with educational and audience engagement programming.
• Engage visitors and provide information about exhibits and local sites.
• Coordinate and support volunteers and interns as needed.

Skills

Visitor service

Educational programming

MS Office

Social media

Education

Bachelor’s degree relevant to position

2 years museum/cultural experience

Tools

Microsoft 365 / MS Office

Job description

Illinois State Museum in Springfield, IL, seeks two Visitor Services Associates to greet visitors, process admissions, orient guests, and offer information on exhibits and local attractions. Responsibilities include supporting educational programming and assisting with volunteer coordination.

Minimum qualifications include a bachelor’s degree or equivalent, plus 2 years in a museum or cultural setting; preferred is experience in visitor services and education, with proficiency in MS Office and