Museum Visitor Services Associate - Front Desk & Events

City of Orlando Careers; American Falls (ID); On-site; USD 21,000 - 25,000; Part time

Job summary

City of Orlando Careers is seeking a part-time Visitor Services Assistant for the museum. You will handle front desk admissions, provide guest information, and support programs throughout the building.

This role requires about 20 hours per week (Friday–Sunday) with some evenings for events. A bachelor’s degree and at least one year in visitor services or education are required; museum experience is preferred.

Qualifications

• Bachelor’s degree and at least one year of experience in visitor or guest service or education (museum setting preferred).
• Excellent customer service, friendly and flexible in a fast-paced environment.
• Must be able to learn ticketing and customer relationship software; physical tasks outdoors may be required.

Responsibilities

• Support visitor services operations across the museum.
• Handle guest admission and information at the front desk.
• Assist with programs and special events, including setup and breakdown.
• Communicate about the museum and its programs to guests.

Skills

Customer service

English

Computer skills

Education

Bachelor’s degree

Job description

City of Orlando Careers is seeking a part-time Visitor Services Assistant for the museum. You will handle front desk admissions, provide guest information, and support programs throughout the building.

This role requires about 20 hours per week (Friday–Sunday) with some evenings for events. A bachelor’s degree and at least one year in visitor services or education are required; museum experience is preferred.