Museum Guest Services & Events Associate

Intuit Inc.; Kissimmee (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Osceola County Historical Society is seeking a Visitor Services Staff / Venue Assistant to welcome visitors and support daily museum operations at OCHS properties. The role includes admissions, gift shop, and event support, with responsibilities across Pioneer Village and venue rentals.

Ideal candidates display strong customer service and cash-handling skills, learn the history of Osceola County, and work well both independently and in a team.

Qualifications

• Strong customer service and communication skills.
• Dependable, professional; comfortable engaging with the public.
• Willingness to learn Osceola County history and OCHS properties.
• Ability to handle basic financial transactions accurately.
• Ability to work independently and as part of a team.
• Basic computer skills; familiarity with POS systems preferred.

Responsibilities

• Welcome visitors and provide friendly, professional customer service.
• Process admissions, merchandise sales, memberships, donations using the POS.
• Maintain clean, organized visitor spaces and gift shop.
• Assist with field trips, tours, programs, and events.
• Support rentals and ensure spaces follow OCHS policies.

Skills

Customer service

Communication

Cash handling

POS systems

Teamwork

Independent work

Basic computer skills

Tools

Point-of-Sale (POS) system

Cash register

Job description

Osceola County Historical Society is seeking a Visitor Services Staff / Venue Assistant to welcome visitors and support daily museum operations at OCHS properties. The role includes admissions, gift shop, and event support, with responsibilities across Pioneer Village and venue rentals.

Ideal candidates display strong customer service and cash-handling skills, learn the history of Osceola County, and work well both independently and in a team.