Museum Visitor Experience Associate

The Historic New Orleans Collection; New Orleans (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible Spending Account

Paid time off

Parental leave

Gym membership

Parking reimbursement

Work/life balance

Job summary

The Historic New Orleans Collection in New Orleans, LA is seeking a Visitor Services Assistant to greet visitors, provide information, sell tickets and memberships, collect data, and support front desk operations across museum properties.

This full-time role requires flexibility to support events, includes weekend work and occasional evenings, and emphasizes customer service and knowledge of local history; training will be provided.

Qualifications

• High school diploma or GED required.
• Experience working with the public.
• Strong communication and customer service skills.
• Ability to lift 25 pounds and work flexible hours.

Responsibilities

• Welcome visitors to HNOC and provide information.
• Engage with visitors and share content about exhibits.
• Monitor spaces and report issues via internal system.
• Accurately collect visitor statistics and report data.
• Assist at the ticketing desk: issue tickets, sell memberships, process cash transactions.

Skills

Public interaction

Excellent communication

Customer service

Cash handling

Historical knowledge

Team player

Flexible schedule

Education

High school diploma

GED

Job description

The Historic New Orleans Collection in New Orleans, LA is seeking a Visitor Services Assistant to greet visitors, provide information, sell tickets and memberships, collect data, and support front desk operations across museum properties.

This full-time role requires flexibility to support events, includes weekend work and occasional evenings, and emphasizes customer service and knowledge of local history; training will be provided.