Museum Visitor Experience Host (Part-Time, On-Call)

Fine Arts Museums of San Francisco; San Francisco (CA); On-site; USD 28,000 - 37,000; Part time

Job summary

The Fine Arts Museums of San Francisco is seeking a Visitor Experience Associate (Part-Time/As Needed) to welcome visitors and assist with directions at the de Young Museum and the Legion of Honor. This on-site role emphasizes delivering exceptional service during a busy winter exhibition season and promoting memberships and special exhibitions.

Candidates should have at least two years of customer service experience and a High School Diploma or GED.

Qualifications

• Two years of customer service experience.
• Demonstrated punctuality and dependability.
• Excellent interpersonal manner and ability to communicate information clearly.

Responsibilities

• Provide friendly and courteous service to members and visitors.
• Assist visitors in navigating museum spaces.
• Track attendance in exhibition galleries.
• Promote museum memberships, audio tours, and exhibitions on-site.
• Operate a digital point of sale system as needed.
• Maintain neat and organized workspaces.

Skills

Customer service

Punctuality

Communication skills

Interpersonal skills

Cash handling

Education

High School Diploma or GED

Tools

POS system

Job description

The Fine Arts Museums of San Francisco is seeking a Visitor Experience Associate (Part-Time/As Needed) to welcome visitors and assist with directions at the de Young Museum and the Legion of Honor. This on-site role emphasizes delivering exceptional service during a busy winter exhibition season and promoting memberships and special exhibitions.

Candidates should have at least two years of customer service experience and a High School Diploma or GED.