A historical museum is seeking a Visitor Services Associate in Washington, DC, to provide high-level customer service and engage visitors. Key responsibilities include greeting visitors, conducting tours, and managing the gift shop. Ideal candidates have at least one year of retail or customer service experience. The role offers a salary of $18.75 to $20 per hour, along with various benefits including paid vacation and health insurance.
Qualifications
A minimum of at least one year of similar retail and customer service experience, preferably in a museum or store environment.
Demonstrated ability to work independently and multi-task.
Responsibilities
Actively greet visitors and assist them during their museum visit.
Provide knowledgeable tours using understanding of exhibit spaces.
Monitor digital interactives for visitor engagement.
Maintain gift shop appearance and assist with sales transactions.
Skills
Strong oral communication skills
Interpersonal skills
Public speaking
Attention to detail
Problem-solving ability
Education
High school diploma
Bachelor's degree preferred
Job description
A historical museum is seeking a Visitor Services Associate in Washington, DC, to provide high-level customer service and engage visitors. Key responsibilities include greeting visitors, conducting tours, and managing the gift shop. Ideal candidates have at least one year of retail or customer service experience. The role offers a salary of $18.75 to $20 per hour, along with various benefits including paid vacation and health insurance.