Museum Shop Sales & Guest Experience Associate - Part-Time

Hillwood; Washington (District of Columbia); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Mental wellness support

Free museum admission to the venue

Casual Monday

Part-time hours flexibility

Inclusive workplace culture

Discounts on shop merchandise

Free on-site parking

Job summary

Hillwood Estate, Museum & Gardens in Washington, DC is seeking a part-time Museum Shop Sales Associate to deliver outstanding customer service, help guests discover unique keepsakes, and maintain attractive displays. You will process transactions, aid with pricing, and support shop operations while creating personal connections that encourage return visits across in-person, phone, and online channels.

Benefits include free museum admission, on-site parking, and a collaborative, inclusive team

Responsibilities

• Welcoming visitors, answering product questions, and sharing the stories behind Hillwood's collections and merchandise.
• Processing sales transactions, returns, and payments with accuracy and professionalism.
• Maintaining attractive product displays and ensuring the shop remains clean, organized, and well-stocked.
• Supporting daily shop operations, including opening and closing procedures, pricing merchandise, and inventory-related tasks.
• Building product knowledge to help guests find meaningful souvenirs and memorable keepsakes from their visit.
• Working collaboratively with fellow team members to deliver an exceptional visitor experience every day.

Job description

Hillwood Estate, Museum & Gardens in Washington, DC is seeking a part-time Museum Shop Sales Associate to deliver outstanding customer service, help guests discover unique keepsakes, and maintain attractive displays. You will process transactions, aid with pricing, and support shop operations while creating personal connections that encourage return visits across in-person, phone, and online channels.

Benefits include free museum admission, on-site parking, and a collaborative, inclusive team