Security Supervisor

Cleveland Museum Of Natural History; Cleveland (OH); Presencial; USD 42.000 - 44.000; Jornada completa

Descripción de la vacante

The Cleveland Museum Of Natural History seeks a dedicated Security Supervisor to assist the Manager of Protection Services in securing the building, exhibits, staff, volunteers, and visitors. You will lead patrols, monitor control rooms, and participate in incident investigations in a fast-paced museum environment.

Qualifications include a high school diploma (or equivalent), 2 years in security, and First Aid/CPR certification; a Bachelor’s degree is preferred.

Formación

• High school diploma or equivalent and 2 years of security or access control experience.
• Active First Aid and CPR certifications required.
• Bachelor's degree preferred.

Responsabilidades

• Monitor control room operations with cameras, alarms, and fire systems.
• Address visitor and employee concerns; manage emergencies per procedures.
• Patrol museum areas to maintain building security.
• Assist in accident and incident investigations and reports.
• Oversee daily parking garage operations and lane functionality.
• Manage key log for employees and issue/return keys accurately.
• Schedule Guards and supervise coverage; ensure policy compliance.
• Maintain relations with Museum staff, law enforcement, and safety agencies.
• Support mission and values through professional conduct.
• Operate weapon detection systems and enforce related policies.

Conocimientos

Customer service

Communication skills

Attention to detail

Problem-solving

Security best practices

Security software knowledge

Surveillance equipment

Microsoft Office

Flexible schedule

Educación

High school diploma or equivalent

First Aid and CPR certification

Bachelor's degree preferred

Herramientas

Surveillance systems

Access control systems

Parking control systems

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security Supervisor

Full-Time Full-Time Cleveland, OH, US

3 days ago Requisition ID: 1385

Salary Range: $20.00 To $21.00 Annually

Security Supervisor

Job Summary

The Security Supervisor assists the Manager of Protection Services in overseeing the operations of the Protection Services Department. The Supervisor maintains the overall security of the building, including collections, exhibits, staff, volunteers, and visitors.

Essential Duties and Responsibilities

• Perform control room operations, including monitoring cameras, alarms, and fire systems.
• Address and resolve visitor and employee concerns, complaints, and inquiries. Manage emergency situations involving staff, volunteers and visitors by following appropriate procedures.
• Patrol all areas of the museum, filling in where needed to maintain the security of the building.
• Assist the Manager of Protection Services in completing accident and incident investigations reports.
• In collaboration with the Manager of Protection Services, manage the daily operations of the parking garage i.e. ensuring rates are correct & lanes are operational.
• Manage the daily key log for employees, ensuring accurate records of the issuing and return of keys.
• Assist in the scheduling and assignment of Guards, ensuring appropriate coverage throughout the museum. Supervise Guards for compliance with department rules, adequate performance, policies, and procedures.
• Develop and maintain collaborative and friendly relationships among Museum personnel, local law enforcement, and safety agencies.
• Support the mission and values of the Museum through role modeling and encouraging desired organizational behaviors.
• Maintaining, operating, and supervising weapon detection systems and enforcing all policies and procedures associated.
• Perform other related duties as assigned.

Education and Experience

High school diploma or equivalent and 2 years of security or access control experience. Active First Aid and CPR certifications required.

Bachelor's degree preferred.

Knowledge, Skills, and Abilities

• Ability to maintain professionalism and excellent customer service in stressful situations.
• Excellent ability to evaluate and mitigate potential threats.
• Ability to handle sensitive information in a professional and confidential manner.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Knowledge of best practices and relevant laws impacting the security industry, public sector, and armed services.
• Familiarity with computers and with security software and access codes.
• Advanced knowledge of surveillance equipment, fire and burglar alarms, access control, and parking control systems.
• Proficient knowledge of Microsoft Office applications.
• Ability to work a flexible schedule, including nights and weekends.

Working Conditions

This position will be working indoors and outdoors in all weather conditions. Position may require sitting, walking, or standing for extended periods of time. Some physical effort may occasionally be required. Must be able to lift 30 lbs. with or without reasonable accommodations.